RF Pets Relocation Service

Recently relocated to Malaysia with my cat and I highly recommend RF Pets to anyone seeking to do international relocation for their pets. Jeff & team was amazing and provided the best possible service with full transparency throughout the whole process. They‘ve coordinated well with the pet relocation company from my country of origin and constantly provided updates on my cat throughout the whole quarantine period. Jeff has always responded almost immediately to any questions that I have.

My wife and I had to relocate both our cats from KL to Bangkok and decided to go with RF Pets. We couldn't thank Jeff enough as he was very helpful and responsive throughout the entire process. It took awhile to digest all the procedures and paperwork required and Jeff was super patient to guide us through all the steps. All paperwork were executed flawlessly and there were no hiccups whatsoever during check-in and immigration clearance at both airports. Will definitely recommend RF Pets for any sort of pet relocation service. 10/10!

Jeff Leong of RF Pets Relocation is my definition of the best in business for Malaysia. Responsive, responsible and reliable. He and his staff understand and are up to date on the local laws and requirements for pet importation extremely well. I've used his service for relocating my large breed dog from Moscow to Kuala Lumpur. I was provided the utmost care during customs clearance and was provided daily updates of my pet all throughout his 7 day quarantine. This is not my first time importing dogs into Malaysia, but it's my first time using Jeff's service. Safe to day I won't be using another service provider ever again. Especially since the cost is way lower than the impeccable service I received. He should be charging more but I'm not complaining!

We moved from Malaysia to Belgium with our dog recently and we couldn't have done it without Jeff's help. Jeff came highly recommended by many friends and my vet. He was helpful and supportive from the moment we got in touch! He was extremely knowledgeable about pet export and was aware of all the updated rules and regulations. He shared with us an organised list of things we needed to do at each step. We had some potential complications with our pet passport being issued in another state, but Jeff managed to find us a solution and helped us navigate the challenge. Jeff was responsive on Whatsapp and emails. We felt safe at each stage of the export preparation and knew that we'll be alright so long we follow his lead. Thank you Jeff! From the a nervous and easily stressed pet parent

Jeff and Jagan were professional in their conduct from start to finish. I particularly appreciate that Jeff took the time to explain the entire export/import process as I was clueless where to begin. Pickup on arrival was smooth and seamless. During quarantine they provided daily photos and videos that gave me peace of mind. We just received them today and I'm glad I chose RF Pets for the move. Strongly recommend anyone planning to bring their pets to Malaysia to work with them.

Moving from Shanghai back to KL with my cat, Jeff and his team are very responsive and helpful, very good service and everything been taken care without hassle, I was provided daily update of my cat condition and videos. The relocation cost is lower compared to others few agency that I contacted, strongly recommended.

⭐⭐⭐⭐⭐ We had an amazing experience with RF Pet Relocation Services! Jeff was incredibly helpful and knowledgeable, guiding us through every step of the process as this was our first time relocating a pet. He provided clear instructions and ensured that all necessary documents and procedures were in order well before our cat was relocated. The entire process was smooth, efficient, and stress-free. Jeff’s friendly and professional approach, along with his dedication to going above and beyond, truly made a difference. I highly recommend RF Pet Relocation Services to anyone looking for a seamless pet relocation experience!