Equestrian Support Services

📍 Pet transportation services in Kuala Lumpur

Equestrian Support Services

8.7

Equestrian Support Services provided a truly valuable service when relocating our beloved pets. The team’s expertise in handling all the complex paperwork and logistical requirements was remarkable, easing a potentially stressful experience. Their attention to detail and commitment to animal welfare were evident throughout the entire process.

While initial communication might benefit from some improvement, the overall service is well worth the investment. Bev and the team demonstrated a genuine passion for ensuring the safe and comfortable transport of animals, and I would confidently recommend them to anyone seeking a reliable pet relocation service.

Information about pet transportation service in Kuala Lumpur - Equestrian Support Services

From the business
  • Identifies as women-owned
Parking
  • Paid parking lot
  • Paid street parking

Customer Reviews

★★★★★

Equestrian Support Services has a rating of 4.9 out of 5 based on over 64 reviews on Google

Muhammad Ibrahim (h/Dr. Ibrahim Siawash)

No doubt they need to make the communication better. However once you have paid the initial 500 RM, and filled out the form on the website Bev will make sure everything will go smoothly. I relocated to Pakistan safely and smoothly. They took care of every little detail including import and export documents, pick and drop even the crate. And honestly very reasonable cost.

Muhammad Ibrahim (h/Dr. Ibrahim Siawash) ☆ 5/5
Michaela Hasenauer

We cannot thank ESS enough for their support and expertise in moving our dog and two senior cats from the island of Langkawi in Malaysia to Lisbon/Portugal as well as our helper's cat to Manila. It was not an easy task, especially with some Covid restrictions still in place. Bev, Sue and the whole team was very approachable and always ready to help out. Not alone with the paperwork and necessary vet examinations and vaccinations, also with finding suitable crates or flight connections. They even picked our pets up from the island and kept them for a couple of days at their boarding place near KLIA before the flight. We highly recommend their service!

Michaela Hasenauer ☆ 5/5
Valeriya Danilina

Guys if you looking for the best pet relocation services - this is it! This team helped me to bring my fur babies from Kuala Lumpur to Beijing. Bev and Hanifa explained to me every single step from beginning until the last step.The service worth every cent! And to be honest the price is affordable! I highly recommend Equestrian Support Services! Pink and Purple sending ❤️ to you! Thanks a lot again!

Valeriya Danilina ☆ 5/5
Linda Sun

We have to say "thank you" to Bev and her team in this hard process to relocate our cats Milo and Koko from KL to Auckland. We went through many steps and hard time with our cats - it has been a very stress time. However under ESS ‘s help we went through this process very smoothly. Milo and Koko now happily back to our Auckland’s home. We want to thank all the people working in this process especially ESS ‘S team. Bev has showed her experience and skills during this 3 months especially in the end- to pass NZ’s Strict scrutiny. Thank you again

Linda Sun ☆ 5/5
Catherine Holland

Anyone looking to relocate a beloved pet to or from KL, I highly recommend you talk to the team at ESS! Communication was amazing and the team responded quickly and professionally everytime. Hanifa was incredible and her care and compassion when dealing with a VERY anxious cat owner did not go unnoticed. A huge thank you to the whole team, especially Hanifa who handled all the correspondence, Hakim who met us at the MAQIS office at KLIA, the team who looked after our cat whilst in Quarantine and then the team who looked after him whilst we were finding an apartment at the boarding facility. Your professionalism and care of our boy is highly appreciated.

Catherine Holland ☆ 5/5
Sharon Bentley

ESS was recommended by my cat's vet and I'm so glad to have found them! Recently moved my cat from Malaysia to Kyoto, after almost a year of planning because of the pandemic with ESS' help. I was very worried because this is my first time moving my cat cross countries. ESS team has been excellent in their guidance and was always on time to send me reminders on due procedures that I have to complete by myself. My cat, Mei and I are now happy in Kyoto, together!

Sharon Bentley ☆ 5/5
Kim P

Huge thank you for helping me relocate my cat, Cupcake, from KL to Manchester, UK. I was extremely anxious and nervous, but Bev and the team at ESS were so helpful and efficient, they really put my mind at ease. The whole process was stress and pain free, and Cupcake arrived totally unfazed by the experience. Would highly recommend their services. Thank you again. Attached a couple of photos of Cupcake enjoying her new garden.

Kim P ☆ 5/5
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Information about Equestrian Support Services

Address

Equestrian Support Services is located at AG-8, Equestrian Support Services, Galeria Hartamas, Jalan 26a/70a, Desa Sri Hartamas, 50480 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Phone

The phone number of Equestrian Support Services is +60 3-6211 5392

Website

The website of Equestrian Support Services is: equestriansupportservices.com

Business Hours

Monday: 09:00–17:00
Tuesday: 09:00–17:00
Wednesday: 09:00–17:00
Thursday: 09:00–17:00
Friday: 09:00–17:00
Saturday: Closed
Sunday: Closed

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