GLOBAL AIRCON

📍 Air conditioning services in Kuala Lumpur

GLOBAL AIRCON

8.7

GLOBAL AIRCON seems to offer a convenient option for air conditioning maintenance. The pricing appears to be competitive, and reports suggest they are generally quick in their assessments. While they often provide prompt service, scheduling flexibility might be a factor to consider based on accounts of last-minute adjustments. Overall, their repair services appear reasonable in price.

However, the quality of workmanship and communication appear inconsistent across customer experiences. Some clients have noted discrepancies in installation quality, alongside issues with punctual arrival and proactive communication regarding service changes. It's crucial to scrutinize the customer service and consider broader operational factors before engaging with their services.

Information about air conditioning service in Kuala Lumpur - GLOBAL AIRCON

From the business
  • Identifies as women-owned
Service options
  • Online estimates
  • On-site services
Offerings
  • Repair services
Planning
  • Appointment required
Payments
  • Credit cards

Customer Reviews

★★★★★

GLOBAL AIRCON has a rating of 4.7 out of 5 based on over 393 reviews on Google

Ronnie Heng

Very reasonable price for general cleaning. They were quick in completing the checks and most importantly were not pushy to sell other services. Be sure to leave flexible time in case they are held up by other prior appointments or traffic jams.

Ronnie Heng ☆ 5/5
Sarah Maisarah

Good service very recommend pakistan guy

Sarah Maisarah ☆ 5/5
Izzati Norazmi

aircond installation price is a bit cheaper than others however, the workmanship and quality are very low (pictures here are taken 3 months after installation). last minute rescheduling with poor communication. they will ask you to leave a review once they complete the work, hence why you can see the review is very high. overall, not recommended.

Izzati Norazmi ☆ 2/5
W C

My experience with Global Aircon is not positive. While they did manage to identify and fix the issue (loose nut causing gas leak), the overall experience was very negative. First, despite setting time, they last minute changed to a later time. Next, it was a struggle to get them to park in the correct designated parking space for visitors. The technician was stubborn and tried to lie that there were available visitor spaces elsewhere - there aren't, visitors are assigned specific parking spaces at my condo - and even tried to drive against traffic flow - I had to stop him. After cutting the tape to tighten the nut, they did not tape it back - despite my request. They also left the cut tape on the floor without cleaning, and dirty marks on the air conditioner and wall. The technician also dropped a screw which I found 5 days later on the floor - will come back to this later. At the end of rushing through the service, they were thick face enough to ask for a Google review, at which point I pointed out they did not clean the tape on the floor, nor the dirty markings on the air conditioner and wall. Only then did they request a broom to sweep the tape - which they left in the dustpan, did not even empty into the bin, and tried to lie that the black markings on the air conditioner and wall were just water and will dry away (I had to clean these myself 5 days later). Nonetheless, a few half-hearted taps with a dirty cloth and they were on their way. 5 days later, while vacuuming, I found a screw that the technician dropped. When I messaged him about it, instead of apologising he tried to lie again and claim that it is an 'extra screw that he brought' and not a screw from my air conditioner. I already planned to use a ladder to clean the dirty marks, and lo and behold indeed it was a missing screw from my air conditioner. I do not appreciate being lied to several times due to laziness of the technician for such simple matters. It is the principle and ultimately the service level was appalling. I am not sure why this company has such a high Google review rating. My personal experience was far from satisfactory. I found the service to be rushed, without attention to detail (leaving dirty stains, tape cuttings on the floor, screw from air conditioner on the floor), and disrespectful (being lied to several times). Since he did manage to identify and fix the problem (loose nut due to poor installation by the developer), I added one star to make it a final 2- star rating. EDIT: After reviewing I read some of the other reviews and see the low ratings seem to be more genuine. They are similar to my experience - late, ignoring customer request, leaving dirty air conditioner. Advise to avoid. EDIT 2: Not too long later discovered the issue was not really fixed properly, just half-measure and the problem recurred.

W C ☆ 2/5
Nathan Molenaar

These guys are awesome, quick, quality work and reasonably priced. would defs reccomend.

Nathan Molenaar ☆ 5/5
Danil Y.

Very bad experience with this company. They were several hours late, identified problem with leaking, refilled gas, but it didn't give any effect. After visit I sent them video with the issue, we scheduled another master visit, but... it was postponed multiple times until they withdraw into total silence. In the result, the problem hasn't been solved, charged the money and showed total incompetence in communication.

Danil Y. ☆ 1/5
CK

Guys if u looking for a professional people to service ur aircond, dont use them, they make all the way dirty and crudeness (kerja macam lembu saje buka barang kuat kuat) ,simplay clean only really not deep clean.

CK ☆ 1/5
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Information about GLOBAL AIRCON

Address

GLOBAL AIRCON is located at 24, Jalan Tago 10, Taman Perindustrian Kip, 52200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Phone

The phone number of GLOBAL AIRCON is +60 11-2340 0748

Website

The website of GLOBAL AIRCON is: globalaircond.com

Business Hours

Monday: 08:00–21:30
Tuesday: 08:00–22:00
Wednesday: 08:00–22:00
Thursday: 08:00–22:00
Friday: 08:00–22:00
Saturday: 08:00–22:00
Sunday: 08:00–22:00

Contact GLOBAL AIRCON

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