Alhaya Fertility Centre

My husband and I had been trying to conceive for 4 years before we finally decided to go for IVF. From our very first visit, everyone at the centre made us feel so welcome. The nurses and staff were always kind, friendly, and super patient even when we had tons of questions. The place is really clean and comfortable, which helped us feel more at ease during the whole journey. What stood out the most was how warm and supportive the whole team was. Every visit felt like we were being cheered on by people who genuinely cared. I want to especially thank Aniesya, Durra, Azwa, Dania, Ros, Zahra, Aida, and all the other lovely nurses and staff we met along the way. And of course, the biggest thank you to Dr Haris for helping us achieve a successful pregnancy. Alhamdulillah, we’re so grateful. I would highly recommend anyone TTC to consider Alhaya. We truly had a wonderful experience and will always be thankful for the care we received.

Alhamdulillah impian kami menjadi kenyataan selepas 15 tahun perkahwinan . Terima kasih kepada seluruh team Alhaya dan Dr Wan Syahirah dari saat merawat, menjaga sy sepanjang tempoh mengandung dan proses melahirkan seorang bayi lelaki yg sihat semoga terus maju jaya!

Terima kasih tak terhingga kepada Dr wan syahira yg Merawat sy dari mula sampai la sy di sah kn pregnant alhamdulilah..di klinik alhaya memang terbaikkkkkk..tak lupa juga semua staff alhaya yg sangat friendly n terima kasih yg tak putus doa untuk sy..

I had a very upsetting experience at this fertility clinic. From the moment I walked in, the staff were rude, unwelcoming, and showed no basic sense of courtesy. There was no smile, no greeting—just cold stares and dismissive behavior. Things only got worse after they found out I was a foreigner. Their tone changed to even more unprofessional and disrespectful. I felt judged and unwelcome. It was shocking to see this kind of attitude in a medical setting, especially at a fertility clinic where people come with so much hope and emotion. Healthcare professionals should treat every patient with kindness, regardless of nationality. I left the clinic feeling hurt. I strongly do not recommend this clinic to anyone—especially foreigners—until they learn to treat people with the dignity and respect they deserve.

Allhamdulillah hampir 5 tahun tunggu rezeki zuriat. Akhirnya terbuka hati untuk jalani ivf pertama kami. Terima kasih doc sera & team alhaya ❤️

Visited on 30/05/2025 at 8:59 AM and was quite disappointed with the first impression. The admin cum receptionist on duty could really benefit from basic customer service training—a little more politeness and professionalism would go a long way. When you’re the first point of contact, attitude matters. Hopefully, the management takes note and provides the necessary training.

Alhamdulillah pelayanan nya sangat baik, fast respon klo di chat. Di layani dengan saat baik. Semoga kedepan nya makin baik lagi dan semakin berjaya