Suria Muhabat Sdn Bhd Tun Razak Exchange - Currency Exchange & Transfer

So bad and unprofessional staff, there is an indian lady that was behaving recklessly, at first she said she exchanged money only 1 time in a day for the same person, When I asked my husband to exchange first she was claiming that the money was not enough, although thats a lie. And without even hesitating she told me go to another exchange.

特に問題なし。 パスポート原本が必要です。 向かって左隣にも両替所があります。 日本円に関してはレートは同じ。 20250507

Staff might need to be trained properly in term of communication. 2x times I come and saw the notice they closed like 30minutes for something instead of talking nicely to the customer they talk roughly, look like they refuse to accept the customer, they keep saying try next store like roughly, it will be better if they said sorry ms mdm sir we got system broken etc then might need some time. I think I will be better than talk like shouting "try sebelah, try sebelah"!

I had a great experience at this money changer. The staff were professional, friendly, and very efficient. The exchange rates were among the best I could find in the area, and there were no hidden charges. I appreciated how transparent they were with the process, and the transaction was done quickly and smoothly.

I had a very disappointing experience here. I exchanged money at a very bad rate. When I realized the rate was worse than I thought, I told the woman immediately that I changed my mind. She pointed to a sign and said it was written there, implying it was my fault for not looking carefully. But she could clearly see I was confused, and since we were still standing there, she could have returned the money or at least offered a solution. Very poor customer service. I do not recommend this place.

Very bad service. Waited too long and the indian lady staff was so rude and unprofessional. Not gonna come here again. Please go the next store.

Best rate but they are moving sooo slowly ... after waiting approx 15 minutes they told me that they need the original passport for transactions above 2000 RM ( 400 € ) . Honestlt it s the first time in KL that they need original passport