Infinite Cleaning Service

Their service was top notch. Everything clearly explained, left no mess behind, did such a great job of cleaning the landlord’s old washing machine. They also showed us that everything was working well with the washing machine after they reassembled all the parts.

First time using cleaning service from here. Definitely recommend. They will inspect first and give the recommended add on service based on the machine condition. Now my machine sparkling clean and spotless !

First of all, this company okay la they did a nice job cleaning the washing machine tub. But what I don’t like is the dishonest upsell part on the cleaning day. The price quote RM290 for cleaning and RM30 for transportation. And upon dismantling & inspection, all the sudden saying my tub have mold and need different chemical to remove it. Need to add on RM150, I’m like what? Shouldn’t that be in the price quote in the first place? So what’s in the RM290 then? Waterjet only? Water and electricity also use my house what. He said its hard to remove the mold without the chemical. Then i just scratched using my nail only remove already leh. If you haven’t try to remove first. How would you know? After cleaning all the sudden change narrative said he already use the mold chemical. It’s up to me whether to pay the extra or not. I’m like huh? Now i have option to pay or not the extra Rm150 pulak? So it was part of the plan to try tekan2 me. Second part saying 4 of my screws need to change, karat already. Quote me on the spot RM90 for 4 screws. What in the world screws cost you RM90 for 4 pieces. He said it’s a stainless steel screws. I’m not stupid. I’m a diy guy with multiple toolbox and screws in my house. All screws are stainless steel in the market and it doesn’t cost you RM90 for that. So no, I didn’t proceed with these two upsell. If I want to change the screws myself, I already know how they open the tub. So please lah. Be honest with your customer. It doesn’t give you good impression to your customer. If I must say, I wouldn’t hire them again. For consumers, please put high alert when dealing in this kind of situation. Don’t simply say yes this yes that to businesses like this. Since they replied with clarification in this review, I'll add on here since Google have no reply option. Yes correct I do have full freedom to choose to add on or not. But before proceed with the cleaning, you didn't mention there's a package or add on price in case there's mold or any kind of dirt. You just mention the price for cleaning which is RM290. I assume no matter how dirty it is. That's the price. From my perspective, you've done this millions of time, so you would probably know what to expect the conditions of the washing machine each visit. So why not just include everything in one package as a cleaning package? In that way, customer don't feel surprised by the add on prices. For the screws part. I know it should be replace for long term use and I know I have the option to proceed or not. But to jack up RM90 for 4 pieces doesn't sit right with me. M6 Stainless steel screw cost RM7+- for 4 pieces. If you want to jack up RM20 still acceptable. But RM90? come on. As a customer, how would we know where you get your supply? You can say it's a high quality bla bla but how can we know if it's the truth? Share me the link of the screw that cost RM25 each. Would like to know if it's exist. Don't forget to mention in your reply replacing my one of the screw that badly damage with "USED" screw. I don't even know if it's from other customer's washing machine or not.

This was my first time hiring Infinite Cleaning to service my washing machine. I read the reviews they received on Google and they certainly did not disappoint. They have done an amazing job! Ben and Sam were punctual, professional and answered all my questions and offered helpful information on how to keep my washing machine in good condition. I highly recommend their service.

I am very satisfied with their sofa cleaning. The staff was polite and handled my furniture with care. All the stains and dust are gone. I highly recommend their service.

Very reasonable price super clean can recommend them... thank you guys

I had a great experience with Infinite Cleaning Services. They were super fast in responding. The cleaning job was fantastic. My washing machine looks brand new now! I will definitely recommend them to anyone. Great service and support. Thank you very much