A Quiet Place 3-in-1 Karaoke @ Bukit Bintang (Loud Speaker 2.0, Mini Studio, GeTai)

Specifically asked the staff to make sure aglio olio to cook non spicy it's for the kids. No one came back to say it's frozen and cannot customized, no non spicy option. Food came kids were famished they took big gulp then tongue, mouth all burning in fire! I demand for a refund / exchange with one more chicken but they took a few rounds to nego with nuggets and fries which we already had and we don't need. Why force a replacement where your customers don need? Extremely disappointed with the final decision from the captain and if this is your customer service will never ever return. Food options are also very disappointing, mac n cheese oos. Room 17 30/3 7pm

Horrible experience – avoid this place! Room 8 had a terrible sound system where microphone sounds from other rooms kept cutting in and out of ours. The first time it happened, it was sudden and terrifying. When we complained, the staff admitted they already knew about this issue but still rent out these faulty rooms anyway. They couldn’t fix it, and there were no other proper rooms to change to because several rooms have the same problem. This is completely unacceptable – charging customers full price for broken rooms while pretending everything is fine. Totally unprofessional and a waste of money. I will never come back, and I strongly suggest others avoid this karaoke place.

Difficult booking process - rarely anyone answers the phone and this happened a few times before on separate days When finally arrived to walk in, only the small booth rooms were available I asked if there was any solution to their booking process problem, they said calling was the only option. The staff in the photo also have excuse that weekends dont provide enough CS support which doesn’t make sense as weekend would expect more crowd

It’s a nice place for karaoke. Modern, aesthetically pleasing design. Unfortunately they would scam you into booking a bigger room than what you need for more profit. Eg. We went in a group of 5, but instead they made us take up the room for 10 even though the are lots of empty 5 person room. It was a Monday night too so it shouldn’t be as busy.

We hired a room for 3 hours for RM 180 (it’s a 2 hour free 1 hour) for members. Place is superrrr pretty!!! love it! So aesthetically pleasing and there is free flow of snacks and drinks too. Tho some of the songs were wrongly matched. Pilih lagu melayu, tapi keluar lagu cina worry not, not many instances pun. we encounter 2 songs if i remember correctly. Anyway, wd come again! Also, nearest surau wd be in Low Yatt which is opposite the karaoke place. Accessibility wise- take MRT and stop at Bukit Bintang. It’s 7-10 mins walk away.

Would have given a 5star if not for the dishonesty of the counter staff. I came alone to kill time and asked if there is available booth for a person (fyi they have 1-2 pax booth) but the staff told me its all full. So he proceeded to open the bill for me for a 4-6pax room which is more expensive. The atmosphere and sound system is really good in the room though.

My first experience here is nice. But my 2nd visit is so bad. Idk why there's a lot of song that you can hear the original singer rec even when you keep on clicking the button. And the wording/lyrics are too fast compare to the music. It's not aligned at all.. I'm okay if it's like 2-3 songs.. but it's majority of the songs and it making me irritated every second and kept on changing song and can't even sing the song I usually chose.