My First Swim School (Kepong)

Swimming lessons are good. However, in their quest to accommodate more customers, space have been sacrificed and the place have became crowded and stuffy. Main issue is cleanliness. Upon highlighting this, was told the Coaches are the cleaners. However, this is a very bad and poor decision by the Management. Getting a full time Cleaner especially on Saturdays and Sundays is needed as the toilets and bathrooms need constant cleaning after use. Neglect can be clearly seen (as shown in photo of exhaust fan in the toilet). Proper ventilation is also needed as the entire area is stuffy and hot when there are lots of people. Swimmers will not be feeling cold (as claimed by the staff) as the swimming pool is heated. It would not be nice for those who have alrwady taken their showers but to get sweaty during blow-drying their hair due to the stuffy area. Swimmers should also be barred from going out of the wet area (especially to the Dispensing Machine) for drinks as they will wet the floor, making it dangerous to others walking around the area.

真的很推荐这家游泳学院！环境干净舒服，教练都非常有耐心又亲切，小朋友原本很怕水，现在每次都超期待上课，还会自己练习，进步真的很大，也越来越有信心了。感谢这边的团队一直以来的用心和陪伴，真的很值得信赖！

Loved the experience! The coaches provided strict but caring guidance, which really pushed us to improve. Saw great progress in such a short time — truly thankful for their dedication and support! ❤️

Although it was my boy’s first time training (replacement class) with Coach Hong Riang, I appreciate how engaged he was throughout and how quickly he corrected my boy's swimming posture when needed. I look forward to seeing my boy progress under Coach Hong Riang guidance!

Getting bad. Not recommended. Point of view : 1) added a new pool, become super crowded during class change over 2) facilities not really well maintaining 3) keep on seeing new coaches face 4) due to turnover of coaches, I doubt the learning progress of a student 5) allowing parent standing at pool side and kept taking photos of the kids 6) feel like they are prioritised quantity rather then quality now

A new up and coming swimming centre, suitable for young children to learn swimming. Facilities are clean & well equipped with flippers and pool kickboards for students usage. The instructors and staff here are dedicated, well-trained and the service provided is world-class. Location is easily accessible from the main road and fees are reasonable.

换了电话号码也没有通知顾客，然后也没有follow up 课程。