Best Holiday

My recent tour of Inner Mongolia with Best Holiday : 11/9/2025 to 19/9/2025. KL Tour Leader: Mango. Such an energetic, helpful, friendly girl. We can approach her for assistance and Mango is more than happy to help us. So happy to have Mango as our Tour Leader . Inner Mongolia tour guide is efficient and arrange our itenerary very well too. The food serves at every meal was delicious , so many varieties and so much to eat, drink and enjoy. So many happy moments and so much laughters throughout the tour. Best Holiday provides professional tour services, the hotel accommodation was very good, clean, cosy and comfortable especially at Ordos Prairie. Beautiful single room . I highly recommend my friends and siblings to follow Best Holiday

I joined this company's Hanoi tour and was very satisfied with the overall experience. The price was reasonable and definitely worth it. Thank you our tour leader, Hanson and he was very responsible, always making sure we were safe and comfortable. He gave clear and detailed explanations at every stop, which helped us understand the local culture and history much better. Highly recommended for anyone looking for a well-organized and affordable tour!

Our family joined this company's Beijing tour and was very satisfied with the overall experience. Thank you our tour guide Cliff and Amy. They are very responsible, always making sure we were safe and comfortable.There's explanations at every stop, which helped us understand the local culture and history much better. Highly recommended for anyone looking for a well-organized and affordable tour ⭐⭐⭐⭐⭐

Beijing 7D5N Tour leader : Cliff Very nice experience. Tour guide very nice and willing to help. Good food and accommodation. Very enjoy even bringing small kids. Thank you.

I recently joined the Guangzhou-Hong Kong-Macau tour from September 19th to 25th. I have mixed feelings about this trip, as it was my first time engaging a travel agency for my travels. I am unsure whether the rushed pace is typical of guided tours or specific to this itinerary. There were definite ups and downs, and, of course, significant room for improvement. The aspect I loved the most was the accommodations provided; each room was comfortable and fully equipped. Furthermore, the efforts of our China Tour Guide, Mr. Ho, and our Team Lead, Mrs. Sue, were exceptional. They did a great job in managing the group. I would rate 5 stars just for the two of them! The main downside was experienced especially during our Hong Kong trip. Everything felt very rushed, and the Hong Kong tour guide could have been more passionate. In some locations, he simply told us how to get there and left us to explore ourselves, which was quite confusing. The entire day was so rushed that we had very limited time to explore the Avenue of Stars; my partner and I even had to run to catch up with the schedule. I strongly hope the itinerary can be improved. Food-wise, I would say the meals were so-so. Only a few that amassed me: dimsum, 乳鸽. At times, I felt I could have found better restaurants in Malaysia. Most meals provided were hotel buffets (breakfasts) or formal grand restaurants (酒楼). I personally prefer somewhere more authentic, it doesn't need to be fancy, but it should allow us to experience the real culture of the country through its food. Even a cozy small shop or highly recommended local roadside stall could better satisfy our taste buds. For Hong Kong and Macau, it was even worse; due to the rushed schedule, we didn't get a chance to try any truly authentic local foods in either city. Itinerary-wise, some places felt too rushed. I did not have enough time to browse or buy souvenirs, and I ultimately went home empty-handed. This makes me wonder if all travel agencies operate like this. I couldn't enjoy the trip to the fullest because we spent most of our time traveling on the bus and rushed. I understand the itinerary mentioned no shopping trips; however, I believe there was still a hidden one. We were told by our guides that visiting the watch museum was a compulsory trip set by the company. After the visit, we were taken into a room that sold their watches. The moment I stepped in, my thought was, "What a waste of time and money to bring us to such a place." An unfortunate part is that our trip was affected by a typhoon during the final two days. To us, this felt like a waste of money; we paid to enjoy and explore. The final two days covered Shenzhen, but I never even got to try local delicacies like 荔枝酥. Instead, we were limited to staying in the hotel. I hope the company can justify this situation or provide some compensation. Rather than simply remaining silent, the company should issue a formal explanation. While we understand the tour guide and team lead were just doing their best, we expect an explanation from the company itself. Otherwise, you risk losing many loyal customers, as I heard some participants on this tour had joined several times before under your company. As a conclusion, the accommodations were great! However, significant improvements are required in terms of the itinerary, company policies, and food. The trip should be less rushed and include more authentic food experiences. Furthermore, be transparent about all potential costs. List out all the costs that customers need to know beforehand and let them decide whether to join. Be attentive to your clients; do not just collect the payment and then act unresponsive when issues arise. Thank you.

这个景点真的很值得一来！环境干净，设施完善，景色美得像明信片。最喜欢的是这里的氛围，很适合拍照和放松。建议早点来，人少更能享受美景。 我们的领队Hannah 非常专业又亲切，一路上讲解生动有趣 。

My wife and I on 9D7N to JIUZHAIGOU+MONIGOU with your toir leader , Ms Mickey and another 16 tour members , largely senior citizen. We had an excellent experience with this tour guide — truly deserving of a 5-star rating! She was incredibly responsible, always punctual and attentive throughout the journey. The services provided were top-notch, ensuring every detail was handled with care. She was also very proactive, anticipating our needs and keeping everything well-organized. Most importantly, she looked after the senior citizens in our group with great patience and kindness, which made the trip even more enjoyable for everyone. I’m happy to provide this positive review and highly recommend her to anyone looking for a smooth, thoughtful, and memorable tour experience.