Planning a trip can be a complex undertaking, and choosing the right partner to assist with arrangements is essential for a smooth and memorable experience. Kuala Lumpur, a bustling metropolis and gateway to Malaysia, offers a plethora of options to guide travelers. Selecting a reputable and knowledgeable firm specializing in travel planning can significantly alleviate the stress of organizing flights, accommodations, and tours.
Numerous companies dedicated to travel solutions operate within the region, each offering a range of services and expertise. Identifying the top contenders requires careful consideration of factors such as customer reviews, specialization in certain types of travel, and overall reputation. Discovering those that truly stand out and consistently deliver exceptional service is paramount for any traveler seeking a seamless journey.
Discover 10 outstanding options for travel agencies in Kuala Lumpur
Here are 10 outstanding options for travel agencies in Kuala Lumpur based on value for money:
Address
No.37, Block G, Jalan 3/101c, Cheras Business Centre, 56100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Business Hours
Monday: 10:00–17:00
Tuesday: 10:00–17:00
Wednesday: 10:00–17:00
Thursday: 10:00–17:00
Friday: 10:00–17:00
Saturday: 10:00–13:00
Sunday: Closed
Rating
9.9 (+ 5647 reviews)
BeeFlyz Holiday Sdn Bhd offers a remarkably convenient way to experience destinations. Their pre-planned itineraries take the stress out of trip organization, ensuring a well-structured journey. The service appears to prioritize guest comfort and safety, with mentions of attentive tour leaders and dependable transportation. It seems like a great option for travelers seeking a hassle-free vacation.
The team’s dedication to providing a comprehensive package is evident, including food, accommodation, and engaging local guides. Professional drivers and considerate leaders contribute to a positive atmosphere. Itineraries are thoughtfully arranged and seem to cater to a variety of interests and fitness levels, while local expertise is key in showcasing the highlights of each location.
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Customer Reviews
这次九寨沟-毕棚沟-成都旅程很愉快,吃住行都安排妥当,真的很省心。当然也非常感谢导游领队Errol Yap,很照顾大家又friendly,还帮我们拍了很多照片 是一次很棒的旅行体验!
Ginnie Lim
☆ 5/5
TC : CN7CSX-D7 | LEO
I recently joined the 7D5N trip covering Changsha, Phoenix & Furong Town, Tianmen Hill, Zhangjiajie, Tianzi Mountain, and the Grand Canyon — and it was a truly memorable experience!
Our tour leader Leo was exceptionally helpful and considerate throughout the journey, always making sure everyone was comfortable and informed. Special shoutout to 吴藏(阿藏哥), our local guide, who was not only knowledgeable but also very friendly and responsible — he really added a personal touch to the tour.
The itinerary was well-organized and covered many iconic spots. It was definitely a bit tiring at times (lots of steps and walking!), but absolutely fun and worth it. The food was decent, although not fully suited to our personal taste — still, we appreciated the variety offered. Hotels were generally comfortable and met our expectations.
Last but not least, our bus driver deserves a mention too — professional, calm, and always ready to lend a hand.
One of the best parts of this trip was the people — we had a lovely group of tour members who were kind, cooperative, and made the journey even more enjoyable.
Overall, I’m happy and quite satisfied with this trip. A great balance of nature, culture, and adventure. Would recommend it to others looking for a well-guided and scenic journey through this beautiful part of China!
KX Lee
☆ 5/5
This is my first time joint Beesflyz travel to china zhangjiajie for 7days 5 night.
It was a wonderful experience and nice to meet all of you. During this journey we need to walk / climb up and down. With Weather of hot,raining and cooling. But at the end up we also visit all the nice place. I would like to say thank you to
Tour leader Ms. Joanne Lai, Tour Guide Mr. 小秋 make the good arrangement for hotel, food, and especially become our photographer . Take photo for us with the nice nice and beautiful view. Driver 鄧师傅 driver us with safely.
Hopefully for coming trip we can meet up again
Khoo Lay Peng
☆ 5/5
We just returned from an unforgettable trip to Yunnan 9days 7 nights and would like to express our heartfelt appreciation to Beeflyz for the excellent service and well-organized arrangements throughout the journey. Every part of the itinerary—from transportation to accommodations—was thoughtfully planned, making the entire experience smooth, enjoyable, and worry-free.
A special thanks to our tour guide, Daniel Tham, who took exceptional care of us. He was attentive, friendly, and always ready to assist. We are especially grateful for his help when my sister sprained her leg in Shangri-La Old Town. Without his quick and thoughtful arrangements, we wouldn’t have known what to do in that situation in Overseas. His support truly meant a lot to us.
Thank you again to Beeflyz and Daniel for giving us such a memorable and stress-free travel experience. We’re already looking forward to our next adventure with your team!
Jean Tan
☆ 5/5
We just returned from an amazing 9 days 7 nights trip to Jiuzhaigou (from 10/4 onwards) and would like to give a big thank you to both Ms Joanne Lai (our local tour leader) and Ms Lee Yue Hong (China tour guide) for their excellent service throughout the journey. Throughout the entire trip , everything was smooth and well-coordinated.
Joanne was incredibly helpful in arranging all the details beforehand — flights, accommodation, and connecting us with the right people on the ground. Communication was prompt and efficient, making the whole process stress-free.
Once we arrived in China, Xiao Lee ( Ms Lee Yue Hong) was equally fantastic — warm, knowledgeable, and always attentive to our needs. Whether it was helping us adjust to the high altitude, sharing insights about the places we visited, or simply making sure we were comfortable and safe, the guide went above and beyond every single day.
Thanks to both of them, we had a worry-free and truly memorable experience exploring the breathtaking beauty of Jiuzhaigou and beyond. Highly recommended!
JC Lee
☆ 5/5
We just come back from our Yunnan 9 days 8 nights trip .. it was a great experience and enjoyable trip. At the beginning we are worried because my mother in law who is 78 years old together with most of the travellers are 60 and 70 + year old .. Fortunately we met a great tour guide Ms Lai Wan Yee, she is patient , caring and professional to ensure everyone are safe and enjoy the trip.. it was an amazing experience and achievement where all of us are managed to reach yulong snow mountain, lijiang, Shangri-la, balagezong, etc with zero incident .. a big thumb up for all Ah Ma who joined and completed the long mountain walk and climbing .. also not to forget their local tour guide xiao yang , zuo ker yi xi , jia jia and all bus driver for their hardwork and corporation.. I will definitely choose Beeflyz for our next trip with Wan Yee again. Really it is unforgettable and wonderful trip.
Boon Kiat Teoh
☆ 5/5
Just returned from a fantastic 9-days Yunnan trip (12–20 May 2025), and it was great experience. Our tour leader, Ace, was incredibly attentive—she went above and beyond to ensure every group member is taken care of and also need to special highlight that she took good care of my old age mother.
However, there are also things which I think should be improve such as the selection of hotel can be better. The food provided was generous but i hope that the varieties can be different as we seems to have similar food for every meal. Although the tour do not have shopping stop but the local tour agent do sell some local products and it is optional whether to buy or not.
J J
☆ 5/5
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Address
Cosway Guesthouse, 3.11-3.15, 3rd floor, Raja Chulan Rd, Kuala Lumpur, 50200 Kuala Lumpur, Malaysia
Business Hours
Monday: 10:00–18:00
Tuesday: 10:00–18:00
Wednesday: 10:00–18:00
Thursday: 10:00–18:00
Friday: 10:00–18:00
Saturday: Closed
Sunday: Closed
Rating
9.4 (+ 3738 reviews)
Best Holiday consistently delivers a positive experience, especially notable for the high standard of their tour leaders. Their commitment to ensuring traveler safety and comfort is evident, creating a relaxed and enjoyable atmosphere throughout the trip. The quality of food served throughout the tours is also a significant highlight, offering a diverse range of delicious options.
The company’s dedication to well-organized itineraries and excellent accommodation contributes to a seamless and memorable adventure. Their emphasis on providing insightful explanations about the local culture and history elevates the overall experience. A truly reliable service, offering exceptional value and customer satisfaction with a focus on organized travel.
Customer Reviews
My recent tour of Inner Mongolia with Best Holiday : 11/9/2025 to 19/9/2025. KL Tour Leader: Mango. Such an energetic, helpful, friendly girl. We can approach her for assistance and Mango is more than happy to help us. So happy to have Mango as our Tour Leader .
Inner Mongolia tour guide is efficient and arrange our itenerary very well too.
The food serves at every meal was delicious , so many varieties and so much to eat, drink and enjoy. So many happy moments and so much laughters throughout the tour.
Best Holiday provides professional tour services, the hotel accommodation was very good, clean, cosy and comfortable especially at Ordos Prairie. Beautiful single room .
I highly recommend my friends and siblings to follow Best Holiday
Tay Sherly
☆ 5/5
I joined this company’s Hanoi tour and was very satisfied with the overall experience. The price was reasonable and definitely worth it.
Thank you our tour leader, Hanson and he was very responsible, always making sure we were safe and comfortable. He gave clear and detailed explanations at every stop, which helped us understand the local culture and history much better. Highly recommended for anyone looking for a well-organized and affordable tour!
Erika Pay Ee
☆ 5/5
Our family joined this company’s Beijing tour and was very satisfied with the overall experience.
Thank you our tour guide Cliff and Amy. They are very responsible, always making sure we were safe and comfortable.There’s explanations at every stop, which helped us understand the local culture and history much better. Highly recommended for anyone looking for a well-organized and affordable tour ⭐⭐⭐⭐⭐
Ovo Len
☆ 5/5
Beijing 7D5N
Tour leader : Cliff
Very nice experience. Tour guide very nice and willing to help. Good food and accommodation. Very enjoy even bringing small kids. Thank you.
Wai Liew
☆ 5/5
I recently joined the Guangzhou-Hong Kong-Macau tour from September 19th to 25th. I have mixed feelings about this trip, as it was my first time engaging a travel agency for my travels. I am unsure whether the rushed pace is typical of guided tours or specific to this itinerary. There were definite ups and downs, and, of course, significant room for improvement.
The aspect I loved the most was the accommodations provided; each room was comfortable and fully equipped. Furthermore, the efforts of our China Tour Guide, Mr. Ho, and our Team Lead, Mrs. Sue, were exceptional. They did a great job in managing the group. I would rate 5 stars just for the two of them!
The main downside was experienced especially during our Hong Kong trip. Everything felt very rushed, and the Hong Kong tour guide could have been more passionate. In some locations, he simply told us how to get there and left us to explore ourselves, which was quite confusing. The entire day was so rushed that we had very limited time to explore the Avenue of Stars; my partner and I even had to run to catch up with the schedule. I strongly hope the itinerary can be improved.
Food-wise, I would say the meals were so-so. Only a few that amassed me: dimsum, 乳鸽. At times, I felt I could have found better restaurants in Malaysia. Most meals provided were hotel buffets (breakfasts) or formal grand restaurants (酒楼). I personally prefer somewhere more authentic, it doesn’t need to be fancy, but it should allow us to experience the real culture of the country through its food. Even a cozy small shop or highly recommended local roadside stall could better satisfy our taste buds. For Hong Kong and Macau, it was even worse; due to the rushed schedule, we didn’t get a chance to try any truly authentic local foods in either city.
Itinerary-wise, some places felt too rushed. I did not have enough time to browse or buy souvenirs, and I ultimately went home empty-handed. This makes me wonder if all travel agencies operate like this. I couldn’t enjoy the trip to the fullest because we spent most of our time traveling on the bus and rushed.
I understand the itinerary mentioned no shopping trips; however, I believe there was still a hidden one. We were told by our guides that visiting the watch museum was a compulsory trip set by the company. After the visit, we were taken into a room that sold their watches. The moment I stepped in, my thought was, “What a waste of time and money to bring us to such a place.”
An unfortunate part is that our trip was affected by a typhoon during the final two days. To us, this felt like a waste of money; we paid to enjoy and explore. The final two days covered Shenzhen, but I never even got to try local delicacies like 荔枝酥. Instead, we were limited to staying in the hotel. I hope the company can justify this situation or provide some compensation. Rather than simply remaining silent, the company should issue a formal explanation. While we understand the tour guide and team lead were just doing their best, we expect an explanation from the company itself. Otherwise, you risk losing many loyal customers, as I heard some participants on this tour had joined several times before under your company.
As a conclusion, the accommodations were great! However, significant improvements are required in terms of the itinerary, company policies, and food. The trip should be less rushed and include more authentic food experiences. Furthermore, be transparent about all potential costs. List out all the costs that customers need to know beforehand and let them decide whether to join. Be attentive to your clients; do not just collect the payment and then act unresponsive when issues arise. Thank you.
QianYi Cherry
☆ 2/5
这个景点真的很值得一来!环境干净,设施完善,景色美得像明信片。最喜欢的是这里的氛围,很适合拍照和放松。建议早点来,人少更能享受美景。 我们的领队Hannah 非常专业又亲切,一路上讲解生动有趣 。
Lau Yann Jun
☆ 5/5
My wife and I on 9D7N to JIUZHAIGOU+MONIGOU with your toir leader , Ms Mickey and another 16 tour members , largely senior citizen.
We had an excellent experience with this tour guide — truly deserving of a 5-star rating! She was incredibly responsible, always punctual and attentive throughout the journey. The services provided were top-notch, ensuring every detail was handled with care. She was also very proactive, anticipating our needs and keeping everything well-organized. Most importantly, she looked after the senior citizens in our group with great patience and kindness, which made the trip even more enjoyable for everyone. I’m happy to provide this positive review and highly recommend her to anyone looking for a smooth, thoughtful, and memorable tour experience.
K Lime
☆ 5/5
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Address
Wisma Apple 2nd, 3rd, 4th Floor, 42-2, Jln Sultan Ismail, Bukit Bintang, 50250 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Business Hours
Monday: 09:00–18:00
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–18:00
Friday: 09:00–18:00
Saturday: 09:00–17:00
Sunday: Closed
Rating
9.3 (+ 2474 reviews)
Apple Vacations Sdn Bhd consistently delivers well-structured travel packages, particularly for destinations in Asia. The focus is clearly on seamless logistics, providing a stress-free experience for travelers. The organization seems dedicated to ensuring guests are well taken care of, with attentive and knowledgeable guides enhancing the overall journey. Excellent planning appears to be a hallmark of their service.
Their reputation suggests a commitment to quality accommodations and delicious, culturally diverse meals. Guests frequently highlight the value of having a reliable support system throughout the trip, providing a comfortable and enriching exploration. The company appears dedicated to crafting memorable holidays, prioritizing guest satisfaction and providing carefully arranged itineraries.
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Customer Reviews
Just returned from a fantastic trip to Guilin with Apple Vacations and couldn’t be happier. The itinerary was well-planned, covering all the must-see sights like the stunning River cruise and the picturesque Rice Terraces. Our tour guide was knowledgeable, friendly, and made everything seamless. Hotels were comfortable and meals were delicious, offering a great mix of local flavors. Highly recommend Apple Vacations for a smooth and enjoyable travel experience in China
Joey Wang
☆ 5/5
We just returned from our 7D5N Japan tour with Apple Vacations, and it was an incredible experience! Our tour guide, Lee San, and tour lead, Ms. Jessica, were both excellent—knowledgeable, caring, and always attentive to our needs.
Before the trip, we often saw recommendations on social media to choose Apple Vacations for a Japan tour, and after experiencing it firsthand, we wholeheartedly agree. Lee San’s deep knowledge of Japanese history and culture made the journey even more enriching, as he shared fascinating insights that helped us better appreciate Japan’s heritage.
The overall arrangements were well-planned and detailed, ensuring a smooth and enjoyable trip. Both Lee San and Ms. Jessica were exceptionally helpful, always going the extra mile for the group. From accommodations to meals and itinerary planning, everything was top-notch and truly worth the value.
This trip exceeded our expectations in every way, and we are grateful for the wonderful memories created for our family. Thank you, Apple Vacations, for an unforgettable experience!
Dora Chong
☆ 5/5
Our Guilin tour with Apple Vacations was truly unforgettable. From the breathtaking natural scenery to the smooth logistics, everything was handled professionally. We also enjoyed the quaint towns and multiple cultural performances. It was the perfect mix of sightseeing and relaxation. Highly recommended
Panelope Lee
☆ 5/5
This review is for Majestic Beijing 1/3-7/3 2025, 7 days 5 night. The trip was honestly the most memorable one so far. The tour leader was Wendy Phang, her service was tiptop! Extremely friendly and attentive. We had a junior tour leader, Wei Xin, she was very helpful too, she behind all the little details that we didn’t notice. The local tour guide, Xiao Dong was a professional tour guide and very knowledgeable about Chinese histories.
Firstly, this Beijing trip, the accommodation was on point! Most memorable for me for the one in 古北水镇大酒店 in Gubei and the famous Sunrise Kempinski. The service and the design of both hotels were amazing. But my no 1, with no doubt, was the one in Gubei one. The vibes were immaculate, a classy hotel in a historical town
Overall, the meals were great, and up to my standards, even in the Gubei. My favourite was the infamous Peking Duck. This might be cliché but it was so good, I reminisce the taste from time to time.
William Chan
☆ 5/5
This was my first time joined 9 days 7 nights Yunnan trip ( 28/3/2025-5/4/2025) with Apple Vacations! Although tired, but the whole trip was great & fun. I am quite enjoyable, happy with the hotels, environment, great views and food arrangement.
Chloe Chan Xiao Lei was our tour leader. She is really a friendly, lovely, helpful & caring person. A few days before we start our trip, she keep on update us and remind us what should we bring on Yunnan trip. During our trip, she will keep on eyes on us especially my grandmother that has mobility issues since after knee operation for almost more than 10 years. She also will double checking all of us are in the bus or not.
Our tour guide, Shirley Xiao Li 肖莉 from Dali are a humorous, funny, storytelling and talkative person. In the bus, she will tell us many story about her hometown, her family members and history about China during World War 1 and 2. She will tell us whatever she knows. Even one of my family members met problem during boarding back to Malaysia, she will come and help to solve the problem.
Both tour leader and tour guide were good partner, they keep on making fun and jokes with us. I am feeling like all of us were like family. It is nice to make new friends. Now i know why many people keep on travel to China many times.
Well done, keep up the good job ya, cheers! I hope that Apple Vacation will be number 1 and popular in Malaysia that customers can choose for travelling for anywhere.
Tan Jun
☆ 5/5
I had an amazing experience with Apple Vacations travel agency. They took the time to understand exactly what I wanted from my trip and delivered beyond expectations.
The itinerary was balanced, with just the right mix of sightseeing and relaxation. What impressed me most was their quick response and support during the trip when I had a minor change in plans, they handled it smoothly without any hassle.
Thank you for making my holiday so memorable! I’ll definitely be using your services again. Highly recommended!
Jack Ryu
☆ 5/5
这次非常有幸选择了苹果旅游参加张家界之旅,从出发到归程,每一个环节都安排得非常妥当,整个旅程堪称完美。
特别要赞扬我们亲切又专业的领队小崔,她全程细心照料我们家中的老人家,无论是行程安排、饮食照顾,还是上下车协助、住宿协调,她都处理得非常贴心、耐心,真的让我们一家人感动不已。
同时也要特别感谢我们的导游阿柴(补声军先生),他不仅对张家界的自然风光、历史文化了如指掌,讲解时还风趣幽默、深入浅出,带给我们许多惊喜与知识。他的热情和专业,让整个旅程更有深度与温度。
行程设计得非常合理,松弛有度,景点丰富且节奏刚刚好,不会赶鸭子上架。每天的餐食安排也令人满意,既能品尝到当地特色,又兼顾营养与口味。住宿条件也非常不错,整洁舒适,休息得很好,为第二天的行程打下了好基础。
总的来说,这是一趟非常值得推荐的旅行,感谢苹果旅游、小崔领队和阿柴导游的专业与用心,让我们拥有了一个轻松、欢乐、温馨又难忘的张家界之旅!
愿苹果旅游越办越好,也祝小崔领队与阿柴导游工作顺利,身体健康,继续带给更多旅客美好的回忆!
ethelynn loo
☆ 5/5
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Address
Wisma New Asia, Raja Chulan Rd, Bukit Bintang, 50200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Business Hours
Monday: 09:00–18:00
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–18:00
Friday: 09:00–18:00
Saturday: Closed
Sunday: Closed
Rating
8.9 (+ 2447 reviews)
Golden Destinations consistently delivers a well-organized and enjoyable travel experience. The service is known for its attentive guides who share valuable insights about the destinations visited. They are often praised for their proactive approach to ensure traveler comfort and safety, creating a relaxed and enjoyable atmosphere for the entire group.
The overall impression is of a reliable and professional operation. Accommodation choices appear consistently pleasant, and the food receives generally positive feedback. It’s a great option for those seeking a hassle-free trip with a focus on culturally enriching experiences and a supportive team ensuring a smooth journey.
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Customer Reviews
PG-MH-250915-PJH-3
Date : 15/9/25 – 21/9/25
Tour Leader: Lee Ka Ying
Good service provided by the tour leader, tour guide and bus driver. The tour leader Chloe is very friendly and helpful and will answer all our questions and recommend some of the must-buy in Japan. And the tour guide is very responsible and knowledgeable, i really enjoyed the long drive as there were never a dull moment as he shared many fascinating history and facts of Japan, a very great insight i would say! The bus driver is very punctual and he drove very steadily which made me feel safe even when i nap in the bus haha. Itinerary is well planned, but i hope they can provide longer period of travel plans as i travelled so far i would prefer to explore more of the local beauty and delicacy. Accommodation is always very nice and comfortable which is why we chose GD in the first place. The meals are surprisingly good, very fresh and authentic and big portion.
Teresa Lee
☆ 5/5
Tour Code : FS-D7-250914-9CSQW
Tour Leader :HT
Tour Guide :刘娟
Dear 小娟 (阿妹) and HT,
We are writing to express our deepest gratitude for the exceptional service you both provided during our recent Chongqing tour.
小娟 (阿妹), your leadership was outstanding. You were not only highly professional but also genuinely caring towards every member of our group. Your attention to detail and warm personality greatly enhanced our experience.
HT, we are very grateful for your responsiveness and efficiency. Your diligent work in handling our requests and ensuring our hotel stay was comfortable did not go unnoticed.
We would without a doubt rate both of you 10 out of 10. Thank you for your invaluable contributions to our memorable journey.
Keep up the good work!
Ck Wu
☆ 5/5
Tour Code: MH-250917-DZP-15
Tour Package: 6D4N SEOUL / NAMI ISLAND / MOUNT SORAK
Tour Leader: Mr. Jaggy Lai
This was our first time traveling to Korea, and our family had a unforgettable experience. Thank you to our excellent tour leader, Mr. Jaggy Lai. He is friendly, professional, and took great care of us throughout the trip. His attention to detail was impressive to us, he personally called us before the trip to explain everything clearly, and he also checked every room after hotel check-in to ensure everything was in order. He made sure everyone in our group was safe, comfortable, and enjoying ourselves.
I really appreciate all his efforts and would highly recommend him to anyone looking for a reliable and caring tour leader. Thank you, Mr. Jaggy Lai!
Jess Lee
☆ 5/5
Tour Code: CZ-250907-CSN-4 (CHINA)
Tour Leader: Andrew Liao
Recently we joined GD Tour to Xin Jiang China (tour Code CZ-250907-CSN-4). The experience was awesome. The scenary of the places were wonderful. We truly enjoyed and refreshed. The feeling of back to nature was what we were looking for in this trip. With GD, we were placed in the best hotel for us to recharge, and the food that we were served was delicious. Our Tour Leader Andrew Liao and local Tour guide, Her Li were experienced in organising the trip and ensuring travel itinerary is arranged accordingly. With superb driving skills of Ma sifu, the whole journey of thousands miles was relaxing and enjoying.
Thank you GD. Looking forward to the next travelling journey. Cheers
Ed C
☆ 5/5
Tour Code : FS-D7-250919-7CSFH
Tour Guide : 陈敏
Tour Leader : Sarah Ding
Comment : Had my first tour trip ever with my son and dad to ZhangJiaJie with tour leader Sarah and 9 other tour mates. It felt like a personal trip for family and friends. Sarah made sure that we all were comfortable and contented with the trip. It was organised well. Could be better if the China tour guide was less loud in the bus lol. Bus was very comfortable.
Lynn Poh
☆ 5/5
Went to Chengdu JiuZhaiGou tour (PG-HO-250912-PCTC-2) with my parents on 11 Sept 2025. Overall, all is good. Hotel is over expectations. The tour leader, Michael Lok and tour guide, Zhang Guo Qiang is very responsible and gave their 200% in arranging most suitable itenary for us. They have the elderly who has walking difficulty in mind and try to find the best arrangement and option to us.
Cassandra YM
☆ 5/5
Tourcode:OD-250914-CAM-7
Tour leader: William Kuoh
Tour guide: Kevin
Nice trip, the weather was very good along the way for the nine-day and seven-night trip to Chengdu, Emeishan, Jiuzhaigou and Huanglong, the itinerary was very good. GD’s tour leader , tour guide and driver were great and helpful. They tried their best to help us solve any problems we needed to solve.Tq
CHEW HAN GUAN
☆ 5/5
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Address
G-5, Golden Tropics Travel & Tours Sdn. Bhd. 东风旅游有限公司, Wisma Zelan, Jalan Tasik Permaisuri 2, Cheras, 56000 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Business Hours
Monday: 09:00–18:00
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–18:00
Friday: 09:00–18:00
Saturday: 09:00–13:00
Sunday: Closed
Rating
8.7 (+ 849 reviews)
Golden Tropics Travel & Tours Sdn. Bhd. appears to offer a consistently positive experience. Many customers praise the meticulous planning and thoughtful itineraries, which result in memorable trips. Their arrangements include comfortable accommodations and delicious local cuisine, ensuring a relaxing and enjoyable journey.
The service seems to be highly personalized, with tour leaders demonstrating exceptional attentiveness and going the extra mile to cater to group needs. The personalized attention and cultural immersion clearly contribute to the overall satisfaction, alongside the careful logistical planning. It is a great option for group travel.
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Customer Reviews
1. Among the many tour providers, Golden Tropics Travel – iChina stood out as they catered perfectly to our requirements – a small group with a relaxed itinerary that still promises exposure to the colourful culture and majestic sights of Yunnan.
2. The tour leader (Pei Pei) was very attentive to ensure the group of 12pax were taken care of with consistent and clear communication, all the while ensuring our safety and comfort throughout the tour;
3. The local tour guides were all incredibly experienced, knowledgeable and entertaining. We enjoyed very much their sharing about local culture and history.
4. The accommodation provided were all 5 star ✨ hotels and 民宿, and we were served excellent food from hotels and local restaurants; This arrangement provided just the comfort and rest we needed after a day of touring lovely Yunnan.
5. Last but not definitely not least, a big shout out to our bus driver who made the long trips in the bus safe and comfortable.
Richard Tiow Chai Yee
☆ 4/5
我们4天3夜的海南之旅完美结束了,谢谢小绵羊领队(李绵)專业的服务与照顾,还为我们准备生日蛋糕,为4月的宝宝庆生,帮我们拍了很多美照与视频,与我们说说笑,添加了不少欢乐,李领队辛苦了。也感谢東风旅游 Ms Sherly 为我们精心策划多姿多彩的行程,豪华旅游巴士,住宿和美食,样样都一级棒,让我们有个难忘与欢乐的旅程,感谢万分
Agnes Tan
☆ 5/5
这次去云南真的玩得超开心!整个行程安排得特别好,景点一个比一个美,像泸沽湖、丽江、大理……真的每一站都不想错过,这趟云南之行真的太棒了!
最难忘的还是玉龙雪山!在我们到之前,因为天气原因已经封山了好几次,没想到我们竟然赶上了开放还遇上了下雪真的超级幸运。简直是圆梦时刻,开心到飞起!
吃住方面也很满意,酒店干净舒适,餐食也很好,还有不少地道的特色菜,整体感觉棒棒哒。交通安排也很顺利,导游们安排得非常贴心。虽然行程节奏稍微有点紧凑,但这也说明他们尽力想带我们多看、多体验,真的很用心了!
特别要夸夸我们的领队 Karen Gwen,太贴心啦。她随身带着暖宝宝、精油药贴这些贴心小物件,是特别为大家准备以防高原反应。她人也超有耐心,不管大家有什么问题她都尽心尽力地帮忙解决,专业又周到让整个旅程轻松又安心。
总之,这次跟团旅行的体验超级棒!领队给力,东风旅游的安排也非常好,第一次跟团就这么满意,真心感谢!下次还想和你们一起出发!
Ashley Lim
☆ 5/5
I would like to sincerely thank tour leader: Pei Pei for making this trip so memorable. From start to finish, the tour was well organized, stress-free, and filled with amazing experiences. What stood out most was the genuine care and attention given to everyone in the group.
A very special moment for us was the surprise birthday celebration arranged for my love. It was truly heartwarming — the effort, the thoughtfulness, and the little details made it unforgettable. Seeing her smile and joy on her special day, away from home, was priceless.
This is more than just a tour; it felt like being cared for by a friend who wanted us to have the best time possible. Thank you, Pei Pei, for making this journey extra meaningful and for creating memories we will always cherish. Highly recommended!
Kok Soon Lau
☆ 5/5
28/3-5/4/2025 <西藏之-春季桃花>
导游: 陈朝冲
领队: KELLY
行程編排得很好,Kelly姐是一位Doraemon, 因為她有一個百寶袋,頭痛藥, Milo, 頭痛貼都有,還身兼攝影師幫我們拍照,體貼用心。晓潼是一位知识丰富,称职的导游,也很贴心的确保每一位团友都有被照顾到。期待和東風旅遊下一次的遊玩!
Pan Kai Xin
☆ 5/5
The best tour agency and tour package I have traveled with.
8 days 7 nights Paradise Zhangjiajie (16Mar’25 – 23Mar’25)
Lead by :
领队:美美
导游:小覃
Itinerary is not packed, sumptuous food, nice accommodations and the bus is clean and comfortable. Thanks for my bff for choosing this trip and tour agency too (Chloe Ng).
Worth every penny spent
Absolutely will opt Golden Tropics Travel and tours for next vacation!
Kudos to my trip’s 领队:美美 and 导游:小覃
Ένας χρήστης του Google
☆ 5/5
9D7N的韩国 家庭旅游圆满结束啦 ,
很高兴再次与美美领队一起旅游,一家老小都被导游Alan和领队美美照顾得非常好,因为是冬天天气,他们会时刻注意我们的衣着保暖情况。特别是整个行程都时刻关注老人家的状态和情绪,以及确保整个行程当中大家有无出现不适情况。
多亏有了他们,让我们去到陌生的环境也非常安全安心,全程专车接送,行程安排妥当。我们只需负责上车睡觉,下车打卡拍照。在享受旅途的同时,当地特色美食也体验一把,这次的旅游体验佳,总体来说就是棒
旅行告一段落,期待再次与东风旅游的启航✈️
Fan Estelle
☆ 5/5
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Address
K-5-9, No.2 Jalan Solaris Solaris Mont Kiara, Mont Kiara, 50480 Kuala Lumpur, Malaysia
Business Hours
Monday: 09:00–17:00
Tuesday: 09:00–17:00
Wednesday: 09:00–17:00
Thursday: 09:00–17:00
Friday: 09:00–17:00
Saturday: Closed
Sunday: Closed
Rating
8.0 (+ 494 reviews)
Easy Europe Holidays Sdn Bhd seems to consistently deliver well-organized and enjoyable group tours. Their planning includes thoughtfully selected accommodations and dining options, creating a comfortable and relaxed travel experience. The focus is clearly on ensuring a smooth and memorable trip for all participants, and the company’s dedication to the traveler’s well-being appears to be a recurring theme. Customer satisfaction is clearly a priority.
From what I’ve observed, a significant aspect of their success lies in the quality of their tour managers. They act as more than just guides; they provide entertainment, information, and support, contributing significantly to the overall positive atmosphere. It appears that their attention to detail, coupled with a compassionate approach to managing unforeseen circumstances, makes them a trustworthy choice for exploring Europe. Reliability and positive interactions are key.
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Customer Reviews
After getting feedback from friends and google reviews of the many popular tour agencies including Easy Europe, I finally decided on Easy Europe to Switzerland. Yes Switzerland is spectacular especially one cannot get enough of the alpines sceneries but more so the tour coverage is comprehensive with the hotels and food well chosen. We were blessed to overlook the scenic view from our hotel room in Zermatt. Was surprised and touched too by Easy Europe celebrating Mother’s Day and Birthdays during our trip.
Denise our Tour Manager was great, helpful and pretty entertaining too during the long bus journey.
Definitely will go for a second Europe trip with EE in 2026 since my husband got a Rm500 voucher for his birthday ☺️
Anne Tan
☆ 5/5
This was my first time traveling alone for a holiday, and I chose to join a group tour. I searched for a reliable travel company and decided on Easy Europe Tours. The entire trip was well-planned and organized, with a good choice of hotels and food, and plenty of time to relax and enjoy the scenery.
It was truly an amazing experience, filled with fun and friendly tour mates. Our tour manager, Denise, was very informative, entertaining, and helpful. Thank you, Easy Europe and Team! Highly recommended
Shaina Jedidiah J
☆ 5/5
My wife & I toured the Balkans with Easy Europe(EE) in April 2025. We enjoyed our first trip with EE in 2018 to Southern Italy & Greece so much that we booked a trip to Spain & Portugal with EE for 2020. Unfortunately, the pandemic struck & EE postponed the tour to 2022 when it was safe to travel.
I am not going to expound on how good their tours are. Suffice to say my comments above coupled with all the raving reviews given by their repeat customers are testimony enough.
I would like to share instead of our personal experience with EE.
The management had shown tremendous compassion & kindness to my wife & I between 2022 to 2024, a rare attribute today where most business enterprises prioritise profits over ethical/humane considerations. We were unable to join the Spain & Portugal tour for 2 years because we had to nurse our aging & sick dog. During this period, EE communicated with us to find out about the state of our dog & to update & reassure us about the postponement of the tour.
Subsequently we felt it was unfair to keep the tour on hold for too long & we corresponded with EE as such & we were prepared to lose our deposits. To our surprise, EE gave us a full refund based on humane reason.
My point is a company that truly “listens” with its heart & soul to its customer with empathy exhibits genuine connection, understanding and integrity which fosters trust and long-term relationships. We would like to commend EE for going above and beyond simple customer service – service with a heart. They are here for the long-run & value their customers at a much deeper level – a real gem indeed! We hope EE will continue to inculcate this culture to all levels of their staff especially now as they grow their business to greater heights. I wish you all the best EE.
(Attached herein memories of our trips to Southern Italy & Greece 2018 and Balkans 2025. Also a picture of a part of our family, our pet – Casper)
Shane Chua
☆ 5/5
I signed up for the August 2025 Safari tour and Easy Europe totally delivered on destination, discovery and the drama of Southern Africa. The tour leader, Angeline, managed us well and with good cheer – from accommodation to meals, to transfers and travel tips and advice. The trip itinerary was well planned and we saw the Safari Big 5 and the beauty of the people and the land, the experience only enhanced by good local guides and the excellent camaradarie between my fellow travellers. This is my first time joining an organised tour and I am glad it was with Easy Europe.
Peggie Lim
☆ 5/5
I had a fantastic experience on my April trip to the Balkans with Easy Europe! Everything was well organised, from transportation to accommodations, and the itinerary gave us a perfect mix of sightseeing, culture, and relaxation. The tour guides were knowledgeable and friendly, and the local experiences they arranged made the trip truly memorable. We had so much fun that we have signed up for two back to back trips to Southern Italy and Greece, and to Portugal and Spain next year! I highly recommend Easy Europe for anyone looking to explore the world hassle-free!
wai har chow
☆ 5/5
Amazing trip to Slovenia, Croatia and the Balkans which have been meticulously planned by Easy Europe Holidays. Fun and Fantastic journey of food , places of attractions and hotel accomodations selected to make the trip so value for money. With so many trips made to Europe and Asia before prior joining this tour with Easy Europe Holidays, Easy Europe Holidays tour company definitely scores a winner trophy and should stand to win a Michelin award for the best tour company 2025.
Irene Khan
☆ 5/5
My wife and I were on two tours with Easy Europe in April and May. First to South Italy & Greece; then to Switzerland. Both were amazing experiences. Well planned itinerary, excellent accommodation and committed & knowledgeable tour leaders made both tours extremely enjoyable. Keep it up Easy Europe..hope to travel again with you guys soon.
Nagendran Balasundram
☆ 5/5
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Address
Menara Multi-purpose, Level 1, Unit 01.02, No. 8, Jalan Munshi Abdullah, 50100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Business Hours
Monday: 10:00–18:00
Tuesday: 10:00–18:00
Wednesday: 10:00–18:00
Thursday: 10:00–18:00
Friday: 10:00–18:00
Saturday: Closed
Sunday: Closed
Rating
7.6 (+ 615 reviews)
Oscar Holidays Sdn Bhd consistently demonstrates a commitment to providing exceptional travel experiences. Their meticulous planning and attention to detail are evident in the positive feedback received, creating comfortable and well-managed trips for groups of all sizes. The organized itineraries and dedication to client needs clearly contribute to memorable adventures.
A notable strength lies in the provision of knowledgeable and patient tour guides, and the willingness to cater to specific requests, like birthday celebrations. This personalized approach fosters a sense of care and ensures that travelers feel valued. The customer service appears to be a real differentiator for this company, making them a trusted name in the travel sector.
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Customer Reviews
I recently attended the 40th National Tamil Sales Convention 2025 in Bali, organized by GELFAAM. The convention was a truly memorable experience and everything from the event arrangements to the hospitality was top-notch. The sessions were well-organized, inspiring, and gave us a great platform to connect with other professionals.
I went together with my team, and this trip gave us the perfect opportunity to bond and grow closer. The organizers ensured everything ran smoothly, from travel to accommodations and activities. After the convention, I extended my stay for 3 days with my wife for our honeymoon and every arrangement made for us was simply perfect.
A big thank you to the OSCAR for their hard work and dedication in making this convention and tour such a wonderful experience. I look forward to many more events like this. Thank you Ms. Reenuka for great service ✨.
Thayalan Ramarao
☆ 5/5
Dear Oscar Team
Salam Sejahtera
Your tour was superb..
The itinerary was well organised..
Varieties of the food was satisfactory, giving multiple choices to our tour members..
Your tour guide Farhan was simply amazing..
I must praise his patience and humility, the knowledge he possess is a just another top quality value he has..
We are genuinely grateful by his presence
Thank you Renu for going the extra mile in organizing the birthday cake..I was touch.
You created the moment
Overall, we had an awesome experience and it was a wonderful tour..
Also, we had the best driver!
Bravo to the entire Oscar team..
Thanks so much from us!
Prema Thomas
☆ 5/5
Our tour of Japan, organised by Oscar Holidays Sdn.Bhd. was indeed a Superb One. A very informative, English speaking guide was provided as always requested & an industrious tour guide was given by Oscar to manage the group. Beautiful places with variety of food from Japanese, Indian, Chinese n Thai. Much to be appreciated. The ground work was meticulously done by the GM of Oscar Holidays,Ms Reenuka. Our Group had a Jolly Good Time at Japan. Kudos to Oscar Holidays Sdn Bhd. No turning back, as we plan for our Next tour in 2026. Annually 1 or more depending on the duration.
Reita Rajagopal
☆ 5/5
Recently went to China trip organized by Oscar holidays. All the activity during at China and hotels arrangements are great. Special mention for our tour guide Mr. Morgan Das very humble, friendly and kind person. Thank you Oscar Holidays for the unforgettable experience.
Ravi Chandran
☆ 5/5
This was my third trip with Oscar’s team, and once again, it was an amazing experience! This time, I explored Bali with Malathi, and she was absolutely wonderful, so humble, caring, and professional.
She made the whole trip smooth and memorable. Her calm nature and deep knowledge really added to the experience. I truly felt well taken care of throughout.
Honestly, all the guides from Oscar’s team have been amazing. They’re friendly, reliable, and always go the extra mile to make the trip special.
Highly recommended if you’re planning any travel you’re in good hands with Oscar and team
kanageswary Suppaiah
☆ 5/5
Excellent Experience on the Seven Countries Eastern Europe Tour – March 2025
I recently returned from the Oscar Holiday Seven Countries Eastern Europe Tour (March 2025), and I must say it was an absolutely wonderful experience from start to finish. The itinerary was well-designed, giving us a perfect balance of sightseeing, cultural experiences, and leisure time.
A special mention and heartfelt thanks to our tour coordinator, Ms. Nilofer, whose excellent arrangements ensured everything ran smoothly. From comfortable travel and quality accommodations to well-planned sightseeing and timely assistance, she took care of every detail with professionalism and a warm personal touch. Her friendly approach, clear communication, and constant support made the trip stress-free and thoroughly enjoyable.
Overall, this tour was a delightful way to explore Eastern Europe, and I would highly recommend Oscar Holiday and Ms. Nilofer’s coordination to anyone looking for a well-organized, memorable travel experience.
GANESAN SUPPIAH
☆ 5/5
Our Eastern Europe trip arranged quite well, information given and travel guide Mr Segar was good and friendly. Manage to get Indian food in some places and hotel also good. Manage all the obstacles we are facing during trip due to Emirates flight issue. Thanks for the arrangement and will travel again with Oscar travel.
Rameeswaran Rajendran
☆ 4/5
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Address
40-2 Jalan Metro Pudu, off, Jln Yew, Fraser Business Park, 55100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Business Hours
Monday: 10:00–18:00
Tuesday: 10:00–18:00
Wednesday: 10:00–18:00
Thursday: 10:00–18:00
Friday: 10:00–18:00
Saturday: 10:00–17:00
Sunday: Closed
Rating
7.6 (+ 434 reviews)
Chan’s World Leisurelink Travel Sdn Bhd consistently delivers a well-organized and efficient travel experience. Their tour leaders demonstrate a strong commitment to ensuring the comfort and safety of their clients, often going above and beyond to assist with unexpected issues and keep everyone informed. The logistical planning is clearly a priority.
From what I’ve observed, they foster a positive and supportive atmosphere throughout the tours. The attention to detail and dedication to providing clear communication, as well as personalized support, significantly enhances the overall trip. I consider their service a reliable choice for guided travel.
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Customer Reviews
I had a wonderful time going to fairyland jiuzhaigou with Chan’s World. Tour Leader Samantha Soh was friendly and kind. Together with our China tour leader Xiao Zhen , they had ensured that i feel safe and comfortable. They have also make great arrangement on the itinerary and ensure perfect timing so that i could enjoy the beautiful scenery. The tour also allow us some free time in Chengdu to do shopping and enjoy the street food. I am really happy to join this tour and hope tp be able to join chan’s world other trips soon. Thank you Samantha and Chan’s World
Tang chee kin
☆ 5/5
Booking Number: KB25020190
Tour Leader: Veronica Law
Local Tour Guide: Qi Qi Ge
We had a wonderful and enjoyable trip to Inner Mongolia Xilamuren + Hohhot. Our tour leader, Veronica Law, and local guide, Qi Qi Ge, were incredibly responsible and professional, effectively resolving an unexpected issue that arose.
Veronica was exceptional. She not only verbally communicated the day’s important details but also typed them out and sent them to everyone, ensuring we didn’t miss anything. She was also very caring towards all the tour members. On the day at Xiangshawan, after the performance, I saw her quietly and slowly walked back to the hotel with an elderly auntie who had mobility issues, chatting with her the whole way, even though the auntie wasn’t from our tour group.
Qi Qi Ge was also very helpful. She was particularly attentive and immediately offered assistance when she noticed I couldn’t use my TNG e-wallet to pay.
Their dedication and kindness truly made our trip unforgettable.
Szi Ling Teo
☆ 4/5
I followed this tour agency to 九寨沟 of China this September. Using few terms to describe this entire trip with their top tier service are “professional, friendly, experienced, and observant”. First of all, their professionalism is undoubtedly a selling point. Seeing other tourists lining up for hours under the scorching sun made me confirmed that following them is the right choice. We had saved so much time and not forget to mention the tour guide’s explanation throughout the entire journey which is good, informative and knowledgeable.
Furthermore, friendly, they speak to you in a friendly way making the entire trip not burdening and simply joyous. They are more like a friend accompanying us in this trip, credits to our tour leader, “Samantha” and tour guide, “赵成”.
Moving on, observant. Samantha knew my habit of asking for a bigger plate. I didn’t tell her at the first place but i asked it from the waiter directly. But the next day, i was surprised with a big plate on my table without me asking for, it was the tour leader that was observant enough. Whenever we need assistance, she will somehow appear and assist us. So, that’s another credit for her and this tour agency.
Lastly, would i follow them again. Of course, for their professionalism, experience, attitude and everything else, regardless of the meals and accommodation. Everything just made me feel worthy for every single penny. If you are still considering, stop hesitating, book a trip with them right now !
Tan E- Hong
☆ 5/5
Joined them for an 11D8N Eastern Europe tour led by Wai Chin n Paul. Very enjoyable trip n we were well taken care of by our super accommodative tour leaders. They were professional and did their best to cater to our needs. Had well balanced visits to different cities with different uniqueness. Overall good trip and kudos to the driver who was driving for more than 2000km throughout 5 countries. Driver was calm n careful throughout the whole journey. Big thank you
SL Wong
☆ 4/5
The travel packages are excellent — a complete arrangement from A to Z. Our team leader, Ms. Candy, and tour guide, Mr. Shu Shan, were friendly, competent, and explained the history and tourist attractions very well. We’ll definitely travel with them again to other destinations and have already recommended them to our friends and family for their holidays.
Yim Nie Ng
☆ 5/5
I had the greatest first group tour ever with Chan’s Brother tour especially having our tour leader Ivan Low and our local Türkiye guide Necat Sesli. The 10D7N tour made it easier as Ivan made sure our accommodation, transport and our program worked as per itinerary. Mr Necat was a very professional, knowledgeable and a fun tour guide for our historical visit to his country.
Overall, I enjoyed every moment of this tour as everyone in the group were very supportive and friendly. Hope to see everyone from this group tour again in the future. See you soon, Türkiye
Amyliavella Tora
☆ 5/5
Name: Judy
Tour Name: 10D7N Switzerland Alpine Beauty
Departure Date: 13 Sep to 22 Sep 2025
Tour Manager: Vanice Tay
Although experience flight cancel from Kuala Lumpur to Istanbul and Zurich, Vanice still able complete all itinerary, received good services and helpful from Vanice. She was humor but at same time she still do her job well done with deliver Switzerland history / story / information on each tourist point.
Judy Yeap
☆ 5/5
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Address
10, Jalan Khoo Teik Ee, Pudu, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Business Hours
Monday: 10:00–18:00
Tuesday: 10:00–18:00
Wednesday: 10:00–18:00
Thursday: 10:00–18:00
Friday: 10:00–18:00
Saturday: Closed
Sunday: Closed
Rating
7.5 (+ 430 reviews)
Golden Deluxe Travel consistently delivers well-organized and enjoyable experiences. Their attention to detail in planning itineraries ensures a smooth and comfortable journey for all participants. The selection of hotels is excellent, providing clean and modern accommodations that contribute to the overall positive impression of the trip. Customer service seems to be a key priority.
The tours are thoughtfully crafted, allowing for exploration of interesting locations and engaging in unique activities. It’s apparent that leadership and guidance are excellent, creating a welcoming atmosphere and ensuring a memorable trip. The range of destinations available demonstrates a commitment to offering diverse and exciting travel options.
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Customer Reviews
I recently went on a wonderful trip to Guilin, China, and it was an unforgettable experience filled with breathtaking scenery, fun activities, and delicious food. Our itinerary was well thought out, and we were lucky to have a great and caring tour guide (Calvin Clarkson Ng) who made the whole journey even more enjoyable.
We explored some iconic spots such as Elephant Trunk Hill, the immersive and vibrant Romance Park, and took in the stunning views from the Bumi Terraces Cable Car. One of the highlights was the Lijiang River Cruise, where we got to see Guilin’s famous karst landscape from the water—absolutely magical.
The tour also included visits to Silver Cave and Maling Guzhai, both offering incredible natural and cultural experiences. Another fun and unique part of the trip was the Cake DIY activity at Osmanthus Commune, where we had a hands-on experience and lots of laughs.
A special mention has to go to our tour guide, who was not only knowledgeable but also very attentive and caring. They made sure everyone in the group was comfortable, kept everything running smoothly, and added a personal touch that made the whole tour feel warm and well-organized.
And of course, the meals provided throughout the trip were all delicious—from local specialties to hearty traditional dishes, everything we ate was fresh, flavorful, and satisfying.
Overall, I would highly recommend this trip to anyone wanting to explore Guilin. The beautiful sights, fun activities, tasty food, and especially the caring guidance of our tour guide made it a truly memorable experience.
Mary Chan
☆ 5/5
My 1st, joining Golden Deluxe Tour and it turned out EXCELLENT. Everything was well prepared from logistic, food and hotels. Hotels was nice and clean, looks new. Both local and oversea tour leaders assigned was dedicated, caring and friendly. Looking forward the next holiday with Golden Deluxe again. Thank You
Kingslee Yap
☆ 5/5
24/9/25 Danang trip had a memorable trip. Funs n enjoy with my all friends. Our tour leader Jeslyn Ang friendly n caring and well arrangements. Will join again for the next trip.
wai mei lee
☆ 5/5
I recently visited Guilin, China, (16th to 21st September, 2025) and it was truly an unforgettable experience. The breathtaking scenery made the trip so special, but what made it even more memorable was our amazing tour guide, Calvin Ng. He was friendly, jovial, and incredibly knowledgeable, which added so much depth and enjoyment to the journey. Thanks to him, I not only admired the beauty of Guilin but also gained a richer understanding of its culture and history. Highly recommended! I came back happy and contented and already planning my next trip with Golden Deluxe!! Thank you Calvin Ng for giving me a wonderful memory of a lifetime!
Esther Khong
☆ 5/5
我们参加9天7夜重庆成都之旅,马来西亚领队HuiLin,中国的张导和司机服务不错,只是路程遥远,食物重复性高,其它一切都顺利
Soan Yam Lai
☆ 3/5
Recently went on a trip to Yunnan with Golden Deluxe Travel agency. The trip was exceptional with nice food, good accommodation, good pick of itinerary, as well as over the top service from our Malaysian tour guide Mr. Calvin and our Chinese tour guide 小刘. They went above and beyond in taking care of us and making sure everyone is comfortable and enjoying themselves. Although there were some unforeseen weather conditions, they sorted it out quickly and made changes to the itinerary to fill the day. Would definitely recommend anyone to book their trips.
Jun Ng
☆ 5/5
We recently joined a 6D5N family trip to Guangzhou (Guangzhou–Foshan–Shunde–Panyu–Guangzhou) with Golden Deluxe Travel, guided by Malaysia tour leader Lisa Peh and China tour guide, Li Qing Gui (Ah Kwai).
Our family truly enjoyed the tour as the itinerary was well-planned. We had the chance to savor many local foods and delicacies—the double-skim milk custard was silky smooth with just the right sweetness, the goose dishes had perfectly balanced skin and meat texture, and the red bean dessert with “Pak Hap” was especially delightful. Seafood porridge was delicious.
The hotel accommodations were clean and comfortable. Both Lisa and Ah Kwai took excellent care of us, paying special attention to senior passengers and a traveler with special needs. Their professionalism, passion, and experience really stood out throughout the trip.
The coach was also kept clean, and driver Mr. Yeong ensured our safety at all times so we could relax and enjoy our holiday.
Highly recommended and will travel again with Golden Deluxe Travel.
Cathy Chia
☆ 5/5
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Address
7, Jalan A, Taman Batu, 52000 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Business Hours
Monday: 09:00–17:00
Tuesday: 09:00–17:00
Wednesday: 09:00–17:00
Thursday: 09:00–17:00
Friday: 09:00–17:00
Saturday: 09:00–13:00
Sunday: Closed
Rating
6.6 (+ 414 reviews)
Confidence Travel & Tour Sdn Bhd appears to offer a consistently positive experience, judging by reports. Their strength seems to lie in the quality of their tour leaders, who proactively manage logistics and demonstrate a genuine commitment to participant well-being. A reliable service provider is essential for smooth travels, and they seem to deliver on that front.
The reported attention to detail in itinerary planning, especially regarding acclimatization to altitude, suggests a thoughtful and considerate approach. This emphasis on participant comfort and safety is a valuable asset, and likely contributes significantly to the positive feedback received. They facilitate stress-free travel arrangements.
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Free of charge street parking
Customer Reviews
Tour Name: 6 Days & 4 Nights (22-27April 2025)
This was my first time traveling with Confidence Travel & Tour, and it was truly an excellent experience. Our tour leader Daren Lim, was extremely organized and managed all the travel arrangements smoothly. He showed great care, was very responsible, and paid close attention to everyone’s needs. Daren also made the trip enjoyable by keeping us engaged with different activities. A big thumbs up for Daren Lim! We will definitely choose CONFIDENCE again for our future travels.
Emily Law
☆ 5/5
I’ve been travelling a bit via local agencies to quite a few attractions and famous places in mainland China. So much so, now a days I truly prefer working with a renowned local tour agent even though it’s quite easy to access direct China Agency via social media. I’ve totally removed such access as there has been plenty fraud cases happening on line. Hence for those who wish to travel to China, I truly suggest you choose a local Malaysian agency. Like me what we did was to travel with a local company such as Ubingo, ACE or this time its Confidential Travel and Tours. Our destination was Yunnan. It’s this trip that I’ve realised the importance of the Malaysian representative that we normally called the Tour Leader. This trip we discovered a treasure which is Peggy Cheng. She blends so well with our group to the extend she willingly spend evenings accompanying us out till late on drinking nights and with no complains nor demands for returns. She is so patience, cool tempered, tolerates complaints or even bad comments and even bad attitudes of all customers and responds only with giggles and smiles. She is a gem to us and I can say for now she is who we will be choosing to when we choose the next destination. If anyone is looking for a good tour company and a good tour leader I would highly recommend Confidance Tour and Travel Sdn Bhd ( even thought they are not as big as Apple or all the fancy names ) but they have great people like Peggy !!!
Confidance Travel as a company and it’s Yunnan Trip organization and its itinerary. I can conclude the following for other fellow travellers who would love such wonderful experiences as we have valued. Firstly the itinerary as a whole was superior as they made the spread bearable with bus transport journey kept to a maximum of four hours for its longest stretch. The direction was builder with our body exposure to hight and high altitude sickness in mind. Our step leader route started with landing in Kunming (1800 above sea level). Slow climb to Dali which is 2100 meters above sea and eventually towards Shangri La which is 3500 meters above sea level. This allow adequate acclimatisation and with three days stretch it’s more bearable. More over the tour leader helps prepare every one to minimize our exposure to adverse high altitude sickness by making available supplements, medication and most importantly oxygen tanks for our final approach to The Snow Dragon Mountain which is 4,650 meters above sea level. The well packed agenda in Lijiang helps too, with our mind off the high altitude sickness we acclimatised back to normalcy without any issues. The food variations were superbly chosen as well which reflects the 29 minority people which is almost half of the 56 minority all throughout the great land of China. Lastly the choices of hotel were as promised as five star class accommodation which even included five start boutiques hotels where ancient city locations are included. The consideration for distance to such attraction are not effecting the classes of hotel provided. The local Chinese tour leader were exceptionally good with great knowledge and enthusiasm of sharing such information easy for old folks like us to absorb. My final verdict is a five thumbs up.
It’s just not justifiable if I don’t mention this so special person, which is the actual back bone that made our trip so memorable, exciting, enjoyable and mostly joyous with little words that I could convay in an alien language to me. Well I hope “siow yee” you could be commandable with a job so well done that my little mentioned of you could help you in anyway I’ve only have this WeChat to share.
Charles Chan
☆ 5/5
We had an amazing experience with our private tour to Da Nang, Vietnam, thanks to the exceptional service provided by our travel agent guided by Alexon. From start to finish, everything was well-organized, stress-free, and tailored to our family’s needs.
Our itinerary included highlights such as the Dragon Bridge, Ba Na Hills and Hoi An Ancient Town, all seamlessly arranged. The local guide was knowledgeable, friendly, and spoke excellent Mandarin and English.
Transportation was comfortable and punctual, and the recommendations for local food and hidden gems really added a personal touch. It was clear that a lot of care went into planning every detail of our trip. We highly recommend this travel service to anyone looking for a personalised and memorable experience.
Irene Tan
☆ 5/5
We had an amazing experience thanks to Darren Lim! He was an incredibly responsible and passionate tour guide, always going the extra mile to make sure everyone had a fantastic time. Highly recommend him for an unforgettable journey!
Wai Ling HOH
☆ 5/5
22 – 27 April 2025 6D4N Shanghai Jiangnang Trip 6天4晚上海江南游
第一次参加信益旅游的旅行团,很幸运遇到负责任的领队Darren,全程为团员提供细心的服务。从出发前的温馨提示到出发后的每一天都温馨提醒大家当天的气候住宿餐饮等等。所以整个行程安排都没有任何让大家觉得不开心的事情发生。大家私下闲聊都赞扬Darren,因为导游在前面带队他就会在后方确保每一个团员都没有被落下。回到住宿的酒店也会关心大家的房间都是属于良好应用状态。
Yak King Tan
☆ 4/5
感谢领队,导游和团友的用心和耐心陪伴。
我们一起吃喝玩乐。
开心的时间真的过得好快。
这次的韩国之旅,
满心 欢乐,衷心惜福。
angieng8660@gmail.com Ng
☆ 5/5
It was a good experience for first time with an excellent tour leader, Daren Lim. He is very responsible and caring. We will definitely use CONFIDENCE for our next holiday.
Boon Leng Law
☆ 5/5
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Catalog of services offered by travel agencies in Kuala Lumpur
Flight Booking and Management
Travel agencies in Kuala Lumpur provide flight booking and management services. This includes searching for the best flight options, booking tickets, and managing changes or cancellations according to airline policies. They often have access to fares not readily available to the general public.
Accommodation Arrangements
Securing suitable accommodation is a critical part of any trip. Travel agencies in Kuala Lumpur can arrange accommodation arrangements, including hotels, resorts, serviced apartments, and even unique lodging options, ensuring travelers find places that suit their budget and preferences.
Customized Itinerary Planning
Many travelers desire personalized experiences. Travel agencies in Kuala Lumpur offer customized itinerary planning, taking into account individual interests, travel styles, and budget to craft unique and memorable trips.
Group Travel Coordination
Planning travel for groups can be complex. Travel agencies specialize in group travel coordination, managing logistics, booking accommodations and activities for larger parties, and ensuring smooth experiences for everyone involved.
Tour and Activity Booking
Enhancing a trip often involves exploring local attractions and engaging in activities. Travel agencies can facilitate tour and activity booking, securing spots on guided tours, adventure activities, cultural experiences, and other memorable events.
Travel Insurance Assistance
Protecting a trip from unexpected events is essential. Travel agencies offer travel insurance assistance, helping travelers find appropriate insurance coverage for medical emergencies, trip cancellations, and other unforeseen circumstances.
Visa and Passport Support
Navigating visa and passport requirements can be challenging. Travel agencies provide visa and passport support, offering guidance on application processes, document requirements, and ensuring travelers have the necessary paperwork for their destinations.
Transportation Arrangements
Efficient ground transportation is vital. Travel agencies in Kuala Lumpur arrange transportation arrangements, including airport transfers, car rentals, and local transportation options, providing convenience and reducing travel stress.
Cruise Bookings and Planning
For those seeking a relaxing vacation at sea, travel agencies can assist with cruise bookings and planning. This includes selecting the right cruise line, itinerary, cabin type, and arranging pre- or post-cruise extensions.
Frequently Asked Questions about Travel Agencies in Kuala Lumpur
Why use a travel agency instead of booking directly?
While booking directly is an option, travel agencies often provide benefits like access to exclusive deals, expert advice, and personalized service. They can handle the complexities of travel arrangements, saving you time and potentially money. Many agencies also offer additional support like managing changes or assisting with unexpected issues during your trip.
How do I choose a reputable travel agency in Kuala Lumpur?
To select a reputable travel agency, check for licensing and accreditation from relevant authorities. Look for online reviews and testimonials from previous clients. Consider their experience and specialization; some agencies focus on specific types of travel, like luxury tours or budget backpacking. Don't hesitate to ask about their fees and cancellation policies upfront.
What types of services do travel agencies typically offer?
Travel agencies can assist with a wide range of services, including booking flights, accommodation, tours, and cruises. They often arrange transportation like airport transfers and car rentals. Some agencies also offer visa assistance and travel insurance. The scope of services can vary greatly between agencies.
Are travel agencies more expensive than booking online?
It's a common misconception that travel agencies are always more expensive. While some agencies may charge service fees, they often have access to negotiated rates and package deals that aren't available to the general public. Sometimes, the convenience and expertise they provide outweigh any potential extra cost. Compare prices carefully, factoring in the value of their service.
What should I look for in a travel agent’s expertise?
A good travel agent possesses destination expertise, understanding the nuances of different locations. They should be knowledgeable about local customs, transportation options, and potential challenges. Look for an agent who actively keeps up-to-date with travel industry trends and is passionate about planning exceptional trips.
How do travel agencies handle unexpected travel disruptions?
A good travel agency should have established procedures for handling travel disruptions, such as flight cancellations or natural disasters. They can act as your advocate with airlines and hotels to rebook flights, find alternative accommodation, and minimize inconvenience. Ensure the agency has a system for communication and support during emergencies.
What are the common fees associated with using a travel agency?
Fees can vary depending on the agency and the complexity of the trip. Some agencies charge a service fee per person or a flat fee for planning. Others may earn commission from airlines and hotels. Be sure to understand the fee structure clearly before committing to their services and ask for a written quote.
What information should I provide to a travel agency when planning a trip?
To help the travel agency plan the perfect trip, provide them with as much information as possible, including your budget, travel dates, preferred destinations, interests, and travel style. Mention any specific requirements or preferences, like accessible travel or dietary restrictions.
What happens if I need to change or cancel my trip?
The process for changing or canceling a trip depends on the agency's cancellation policy and the terms and conditions of the suppliers (airlines, hotels, etc.). The agency should explain these policies upfront. Be prepared for potential cancellation fees and understand the timelines for making changes. The agency's role is to facilitate the process and minimize any penalties where possible.
Can a travel agency help me with visa and passport requirements?
Many travel agencies offer assistance with visa applications and can provide guidance on passport validity requirements. They stay informed about changing visa regulations and can help you navigate the application process. However, it’s still your responsibility to ensure you have the necessary travel documents before departure. Always confirm requirements with the relevant embassies or consulates.
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