For devoted pet owners in Kuala Lumpur, finding the right place to acquire essentials and discover unique items for their beloved companions is essential. The city boasts a wealth of establishments catering to the needs of animals, but certain businesses consistently demonstrate a commitment to quality, selection, and customer care that sets them apart.
Identifying the best locations for pet supplies within the bustling metropolis requires a close look at reputation, product range, and overall service. Those seeking exceptional care and a comprehensive array of options for their furry, scaly, or feathered friends will find a diverse selection of providers ready to assist.
Discover 10 outstanding options for pet stores in Kuala Lumpur
Here are 10 outstanding options for pet stores in Kuala Lumpur based on value for money:
Address
Medan Niaga Tasik Damai, 41-1, Jalan Tasik Utama 6, Sungai Besi, 57000 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Business Hours
Monday: 09:00–21:00
Tuesday: 09:00–21:00
Wednesday: 09:00–21:00
Thursday: 09:00–21:00
Friday: 09:00–21:00
Saturday: 09:00–21:00
Sunday: 09:00–21:00
Rating
10.0 (+ 2160 reviews)
P3S Pet Shop Specialist & Studio seems like a fantastic resource for all things avian. The shop’s focus on bird care is evident in the range of products and specialized advice offered. It’s clear that the staff are genuinely passionate and knowledgeable about pet well-being, providing valuable support to both experienced and novice owners alike.
The emphasis on customer service and after-sales support is commendable. It’s reassuring to know that the team goes beyond a simple transaction, creating a nurturing environment for pets and owners. A visit would likely be a rewarding experience, leaving you feeling confident and well-equipped to care for your feathered friends.
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Customer Reviews
I had a really good experience at P3S Pet Shop Specialist and Studio. The staff were very friendly, helpful and gave me good advice for my bird. I ended up spending over RM500 here because they have a wide range of products, especially for birds, and the quality is excellent. My macaw loves the items I bought. The shop feels clean, well-organized and the service is professional. Highly recommend this place
to other pet owners.
Harith
☆ 5/5
店里面有卖各种小宠用品、玩具和笼子,应有尽有。他们也有售卖各种小鸟,蜜袋鼯,仓鼠等等。这家店的管理人很专业和有耐心,有问必答,还分享了很多养蜜的tips给我。
Lylian Tan
☆ 5/5
A big thank you to this amazing bird pet shop for their helpful advice and support! I was really worried about my budgie’s condition, and their guidance truly made a difference. They took the time to listen and explain what I could do to help my bird — and it worked! My budgie is doing much better now. I really appreciate their kindness, knowledge, and genuine care. Highly recommended this shop for anyone who loves birds!
kiwi yap
☆ 5/5
I discovered this bird-focused pet shop through a social media post and decided to check it out. The shop was clean, well-organized, and all the birds looked healthy and well taken care of.
The staff were incredibly friendly and knowledgeable. As a first-time bird owner, I really appreciated how patiently they explained everything I needed to know about bird care. They gave me useful tips, feeding guidelines, and important things to watch out for.
I ended up buying a cockatiel, and it’s been a wonderful experience. My bird adjusted quickly to its new home, and even after the purchase, the staff continued to provide great support. Their after-sales service is top-notch—professional, caring, and truly responsible.
Highly recommend this shop to anyone thinking about getting a bird!
Lee Wei
☆ 5/5
5 star ! best service , they teach me many tips and trick how to take care of my new sun conure . all complete with the cage, accessories and food . the price is affordable. not too expensive. they also provide after sale service , the bird also very good condition and very clingy very worth money thank you .
umar ariffin
☆ 5/5
We recently visited P3S to find a companion for our newly adopted cockatiel, and we’re so glad we did! After reading so many positive reviews, we had high hopes—and the experience definitely lived up to the hype.
From the moment we walked in, Wong greeted us warmly and patiently answered all of our (many!) questions. As first-time bird owners, we were a bit nervous, so we had Rex help us trim our cockatiel’s nails and explain the process so we’d know what to do in the future.
What really stood out was how much time they gave us to interact with a few potential bird friends before making a decision—never any pressure, just genuine care for what was best for us and our bird.
Even after bringing our new feathered friend home, they’ve continued to be a great support—offering advice and answering follow-up questions. They also carry a great selection of birds (both tame and untamed), food, toys, supplements, accessories, and cages.
If you’re a new bird owner or just looking for a trustworthy place with knowledgeable and kind staff, we can’t recommend P3S enough!
Gentlespud
☆ 5/5
This shop is absolutely amazing! The birds are healthy, active, and well cared for. The staff is knowledgeable, friendly, and always willing to share helpful tips. You can really tell they love and respect the animals. A wonderful place for bird lovers and 1st timer!
Howard Wong
☆ 5/5
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Address
No.93, Jalan Metro Perdana Barat 1, Taman Usahawan Kepong, 52000 Kuala Lumpur, Wilayah Persekutuan, Malaysia
Business Hours
Monday: 10:00–21:00
Tuesday: 10:00–21:00
Wednesday: 10:00–21:00
Thursday: 10:00–21:00
Friday: 10:00–21:00
Saturday: 10:00–21:00
Sunday: 10:00–21:00
Rating
9.6 (+ 1338 reviews)
Season Pets House is a fantastic destination for pet owners. They offer a comprehensive selection of pet supplies and gourmet treats, crafted with care and without unnecessary additives. It’s clear they prioritize the health and happiness of the animals they serve, offering a range of services and products catered to both dogs and cats.
The grooming services are particularly noteworthy, known for their professional and friendly staff. It’s a place where pets are genuinely cared for, and owners can feel confident that their furry companions are in good hands, enjoying a positive and pleasant experience. The selection of accessories and specialized food choices is also excellent.
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Customer Reviews
Does their own treats without preservatives. Just dehydrated fresh treats. Highly recommended. Incredible service as well. Pls do drop by and show your support. Need more pet shops like these
Daryl Phua
☆ 5/5
So many choices for clothes, snacks and even have home made “dessert” for you. Staff is friendly and helpful. Both dog & cat petshop
Naqiuddin Roslan
☆ 5/5
One stop pet grooming centre, loves their grooming service, staff and groomer are very friendly and professional. Also handcrafted pet bakery, worth to try!
eunice eue
☆ 5/5
宠物用品超齐全的 狗狗的 猫咪的 都有~
还有提供Grooming服务 ~
Wei tein Cho
☆ 5/5
Very professional. Our dogs have been here for several years. The service attitude is also very good.
Aries Yong
☆ 5/5
Good service, friendly, alot choice, price also great.
Charmaine Tea
☆ 5/5
很棒的一间店,服务很好,支持
Honor Wai
☆ 5/5
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Address
Lot L4-05, Coo & RIKU LaLaport Pet Shop, Lalaport, BBCC, Mitsui Shopping Park, 2, Jln Hang Tuah, Pudu, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Business Hours
Monday: 10:00–22:00
Tuesday: 10:00–22:00
Wednesday: 10:00–22:00
Thursday: 10:00–22:00
Friday: 10:00–22:00
Saturday: 10:00–22:00
Sunday: 10:00–22:00
Rating
8.8 (+ 946 reviews)
Coo & RIKU LaLaport Pet Shop offers a delightful experience for animal enthusiasts. The shop showcases a fantastic selection of animals, presented in a clean and inviting atmosphere. Their commitment to the well-being of their animals is evident, creating a peaceful environment where the pets appear happy and healthy. It’s a place where observing and appreciating these animals is genuinely enjoyable.
The staff are clearly dedicated and possess a genuine passion for animal care. It is obvious that the pets are treated with respect and kindness. Visiting the shop is more than just a purchase; it’s a chance to appreciate the beauty and charm of these animals, with the added benefit of expert advice and a positive atmosphere.
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Customer Reviews
If you love cats, you have to visit this place! They have so many different breeds from fluffy Persians to playful Bengals all in one spot. The best part is that you can interact and play with them for such an affordable price. The cats are well-groomed, friendly, and clearly used to being around people. It’s such a fun and relaxing experience, and I can’t wait to come back again!
MK Ahmad
☆ 5/5
Uns hat das Katzenkaffee gut gefallen. Natürlich riecht man die Tiere, wie soll das auch verhindert werden? Die Katzen machten auf uns einen gepflegten Eindruck. Alles in allem war es eine interessante und lohnende Erfahrung.
Michael
☆ 5/5
Nice place with soo many cat but pricey to spent inside room with cats.
Abdul Rahman Alias
☆ 5/5
Absolutely one of the best pet shops I’ve ever visited! Not only do they have a wide range of pet supplies and treats, but the entire place is super clean and cozy.
What makes it even better? You can cuddle with the friendliest shop cats while shopping! They’re so chill and affectionate — it’s like a mini cat café experience for free.The staff are knowledgeable and genuinely care about animals. They gave great advice tailored to my pet’s needs and were super welcoming throughout.If you’re a pet lover — especially a cat lover — this place is pure joy. Highly recommended!
Ethan
☆ 5/5
Very comfortable. Doesn’t smell. In-store was using Fussie Cat Soybean Litter. Decent space for cats and visitors to interact. Have reputable brands in-store carefully selected by the Manager : Fussie Cat Soybean Litter, Fussie Cat 80g Black Label Canned.
Eric Lum
☆ 5/5
**Coo & Riku Lalaport: A Purrfect Cat Café Experience**
Tucked away in the bustling Lalaport Bukit Bintang, **Coo & Riku Lalaport** offers an enchanting blend of delightful cuisine and the company of adorable feline friends. This cat café is a haven for cat lovers and food enthusiasts alike, providing a unique dining experience that is both relaxing and entertaining.
**Ambiance:** As you step into Coo & Riku, you’re greeted by a cozy and playful atmosphere. The café is designed with modern wooden elements and soft lighting, creating a warm and inviting environment. The presence of friendly cats roaming freely adds to the charm, making it a perfect spot for unwinding and enjoying some quality time with furry companions. The café also features interactive play areas for the cats, ensuring they are always happy and engaged.
**Menu Highlights:** The menu at Coo & Riku features a variety of delightful dishes, including both local and international favorites. The **Salmon Nigiri** is a standout, with its perfectly sliced fish and delicate rice. The **Tempura Udon** is another must-try, featuring crispy vegetables and prawns in a savory broth. For dessert lovers, the **Matcha Tofu Cheesecake** is a delightful treat that combines the earthy flavors of matcha with the creamy texture of tofu.
**Specialty Drinks:** In addition to the delicious food, Coo & Riku offers a range of specialty drinks. The **Signature Matcha Latte** is a popular choice, offering a rich and velvety experience. The **Fruit-Infused Iced Tea** is also a refreshing option, perfect for a hot day.
**Service:** The staff at Coo & Riku are attentive and friendly, ensuring that every guest feels welcome and well-cared for. They are knowledgeable about the menu and happy to make recommendations based on your preferences. The café’s dedication to both the well-being of their cats and the satisfaction of their customers is evident in every aspect of the experience.
**Overall Experience:** Dining at Coo & Riku is more than just a meal; it’s an experience. The combination of delicious food, charming ambiance, and the presence of adorable cats creates a unique and enjoyable atmosphere. Whether you’re a cat enthusiast or simply looking for a fun and memorable dining spot, Coo & Riku is a great choice.
Basir Abdul Rahman
☆ 5/5
Overall for 30min at 30rm per pax it was alright though the cats weren’t in the best condition and as previous reviews did mention you could smell the poop and pee around the entire inside and the cats were only very active when it came to treats where you get for 9rm toys and the shoes can be get from the locker room area though cleanness was quite clean but overall I wouldn’t really recommend unfortunately. There’s a pet stall outside as well selling the stuff needed to take care of the pets. And a area which they sell the cats.
Lyon .L
☆ 3/5
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Address
MY Kuala Lumpur Kepong Kepong, 85, Jalan Metro Perdana Barat 1, Taman Usahawan, 52000, Malaysia
Business Hours
Monday: 10:00–21:00
Tuesday: 10:00–21:00
Wednesday: 10:00–21:00
Thursday: 10:00–21:00
Friday: 10:00–21:00
Saturday: 10:00–21:00
Sunday: 10:00–21:00
Rating
8.7 (+ 693 reviews)
Petsmore Kepong Metro Perdana is a fantastic resource for pet owners. The store consistently provides a wide variety of supplies, ensuring that you can find everything you need for your furry, scaled, or feathered companions. Their selection of pet food is particularly impressive, and the prices are often quite competitive, making it a practical choice for regular shopping.
The staff at Petsmore are known for their helpfulness and knowledge, creating a welcoming and supportive environment. They demonstrate a genuine dedication to the well-being of pets, and are willing to assist with any questions or concerns you may have regarding your pet’s needs. The overall experience contributes to a positive shopping trip.
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Customer Reviews
Good service and some pet food more cheaper!
Wenghong Lim
☆ 5/5
第一次来这里,员工都很friendly。
尤其是Lau 很耐心讲解❤️
Xy
☆ 5/5
Nice clean. I come here often for my monthly food stock up. Staff are good and I like the app
Angelena Wright
☆ 5/5
非常感谢Jenny这位小姐精心介绍和耐性解释,服务100%
TIONG ING PIN
☆ 5/5
Offer complete range of pet supplies
Maximillian Calvin
☆ 5/5
Nice assist in getting food for my dog and cat
Leira Yap
☆ 5/5
Very friendly staffs, recommending healthy and good good for my kitten, reasonable price on food and tofu cat litter, many choices too! Highly recommended!
Ong Penny
☆ 5/5
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Address
G16 & 1-16, Tiara Mutiara 1 Jalan Puchong, Off, Jalan Klang Lama, 58200 Kuala Lumpur, Malaysia
Business Hours
Monday: 11:00–20:00
Tuesday: 11:00–20:00
Wednesday: 11:00–20:00
Thursday: Closed
Friday: 11:00–20:00
Saturday: 11:00–20:00
Sunday: 11:00–20:00
Rating
8.3 (+ 631 reviews)
ExoReptiles Malaysia is a fantastic resource for anyone interested in acquiring exotic pets. They offer a wide variety of reptiles, clearly demonstrating a commitment to both animal welfare and offering a diverse selection for enthusiasts. The team’s dedication to providing knowledgeable assistance creates a supportive environment for both new and experienced keepers.
The quality of the animals is outstanding, and the staff’s expertise shines through in their willingness to share valuable insights. A truly commendable establishment that prioritizes responsible pet ownership and provides exceptional service, ensuring customers feel confident and well-equipped for their reptile journey. They provide a platform for acquiring rare species and promoting conservation.
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Customer Reviews
Friendly staffs, lots of different reptiles available for sale at HQ. Staffs were informative and helpful. Got my gecko from kepong branch and corn snake from HQ branch.
Rachel Kam
☆ 5/5
Very cool place. They even got marmoset and croc skink. Chameleons!!
Shahmi Norzi
☆ 5/5
The people at this place are very friendly,they thoroughly explained to me and guide me through how to build my vivarium and helped me stay withing my budget nice staff and cool pets
Cynthia V
☆ 5/5
If U’re looking to start a journey with exotic pets. This is the place you should go. Yves is a gem and have been an excellent friend to guide and help me with my leopard tortoise purchase.. from start to finish he was there to assist with any questioned or suggestions… Yves kept reminding me to continue to liaise with them if I needed any guidance or if I have any questions. Thank you Yves!!! Keep up with the great stuff…
Ivy
☆ 5/5
那里的冷气很凉,不会太冷。不过停车位有点少。我整整找了一个小时的车位,最后还是停在大马路边。不过店里的氛围很好,而且物种很多样化。服务态度也很良好。
小城
☆ 4/5
Excellent reptiles pet shop in Kuala Lumpur. Plenty of healthy exotic pets for sale with friendly staff. Staff is always around to answer any questions and help out if needed. Been here a few times, always enjoyed myself browsing the many different exotic pets and accessories. They have various contacts to get pets from all around the world, so do ask them if you are keen to get one that’s not on display. After sales support is pretty good too, which is reassuring for new pet owners like me.
W C
☆ 5/5
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Address
40, Jalan Lang Kuning, Kepong Baru, 52100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Business Hours
Monday: 10:00–20:00
Tuesday: 10:00–20:00
Wednesday: 10:00–20:00
Thursday: 10:00–20:00
Friday: 10:00–20:00
Saturday: 10:00–20:00
Sunday: 10:00–16:00
Rating
7.1 (+ 242 reviews)
Honey Pet Shop provides a fantastic experience for pet owners. The selection of supplies is remarkable, and you can easily find everything you need, from food to toys and accessories. The store always seems exceptionally clean and is beautifully organized, which contributes to a pleasant shopping environment for everyone.
The staff are truly dedicated and knowledgeable; they’re always ready to offer helpful suggestions and guidance, showing a genuine care for the animals. They offer a range of services, including grooming, and their prices are generally quite reasonable. It’s a place where you can feel confident in finding the best products and expert care for your furry, feathered, or scaled companions.
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Customer Reviews
I always visited honey pet shop and had a great experience! The store had a wide variety of products for all kinds of pets, and everything was easy to find. The staff were friendly and helpful, offering great advice for my pet’s needs. The store was clean and well-organized, making shopping enjoyable. Prices were reasonable, and they even had some good deals. I’ll definitely be coming back!
Priss Yap
☆ 5/5
First time sent my three poodle for boarding and let them enjoy the spa before check out today. Good service and advice from staff here. Definitely will come again
Felixstowe DY
☆ 5/5
Good services, more option food for pets! Friendly staff, good services & got discount, i will come again, thanks!
Qurratu Nasuha
☆ 5/5
Good service!! Very clean and organized shop! Reasonable prices too!
jovin aza
☆ 5/5
Friendly and very helpful. Good pricing as well. Will frequent! Love the grooming.
Julian TKP
☆ 5/5
excellent and reliable service! very friendly, helpfully staff
Qurratu’ Ain Nabila
☆ 5/5
Great service and super friendly staff! My fur baby loves this place!
Joanne Chu
☆ 5/5
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Address
33, jalan 8/146 bandar tasik selatan, Bandar Tasik Selatan, 57000 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Business Hours
Monday: 11:00–18:30
Tuesday: 11:00–18:30
Wednesday: 11:00–18:30
Thursday: 11:00–18:30
Friday: 11:00–18:30
Saturday: 11:00–18:30
Sunday: 11:00–18:30
Rating
7.1 (+ 312 reviews)
Macau Pet Trading appears to be a valuable resource for anyone seeking a wide selection of avian companions and associated supplies. Their inventory demonstrates a clear commitment to providing diverse options, catering to various preferences and needs within the bird-keeping community. The dedicated staff demonstrates a focus on the animals’ well-being, going above and beyond with helpful services like clipping and minor injury care.
It seems that their establishment offers reasonable pricing and a comfortable atmosphere. This makes it an attractive option for both experienced bird owners and those just beginning their journey into the hobby. The accessibility of diverse accessories and a positive environment contribute to a truly supportive environment for all types of bird enthusiasts.
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Customer Reviews
Huge collection of various kinds of birds and pets!
Small shop but still well organised. Sellers are friendly as well.
Though the price of birds are a bit high but ok as they are not the wholesaler. Located also in a quite and nice place.
But according to their birds and pets collection shop is small.
Not only birds and pets but also can get nests, shelter, foods from this shop.
They should reduce the price for more attraction of people.
Otherwise, Liked their shop
MD Rafzan Jamil Anik
☆ 3/5
One stop shop for birds and parrots. Wide variety of birds, cages, food option. They help my parrots in feature clippings, minor injury and medication as well.
ahsan ijaz
☆ 5/5
鸟的饲养环境一般,味道很臭
HAO KEXIN
☆ 2/5
Wonderful place for bird and accessories shopping..the price very very reasonable.. will come again for shopping
Shanjay Manohar
☆ 5/5
Nice and cozy alot varieties good place for bird lovers
ALVIN ARULAPPAN
☆ 5/5
Not bad price. 40rm for 1 bird
MiMi Le
☆ 5/5
Macam2 ada is a good day at work now so I
Endpoint 555
5
5
Dengan
Endpoint maxis pagi ni ada sakit otak dia kene tukar pc lain tu semua tshirt kain love you too much for the first time
Endpoint
45555
Amirole Lahai
☆ 5/5
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Address
B1-016 (Level Basement 1, The Pet Safari – MyTOWN S.C., Lot PT 479, Jalan Cochrane, Seksyen 90, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Business Hours
Monday: 10:00–22:00
Tuesday: 10:00–22:00
Wednesday: 10:00–22:00
Thursday: 10:00–22:00
Friday: 10:00–22:00
Saturday: 10:00–22:00
Sunday: 10:00–22:00
Rating
6.9 (+ 282 reviews)
The Pet Safari – MyTOWN S.C. offers a fantastic selection of pet supplies and animals. The variety of food, toys, and accessories is truly impressive, catering to a wide range of pet needs. It’s a convenient location within the mall, making it easy to pick up essentials or browse for something special for your furry, scaled, or feathered friend.
Staff members seem incredibly knowledgeable and willing to offer helpful advice. They are especially great for first-time pet owners or those seeking guidance on animal care. The overall shopping experience is positive and well-organized, making it a reliable choice for all your pet-related needs.
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Customer Reviews
Brilliant! The front view may be mislesding like a mechanic shop but please visit this pet haven for one-stop shopping and visiting some furry friends. Special thanks to Ms Aqilah for simple but detailed explanation on things to buy before adopting a hamster. Pricing is good, with discounts, memberships etc. Plenty of hamsters available, some canines and cats too.
Sudharshana M
☆ 5/5
Date: 14 MAR 2020
Time: 11:50
My first visit with family to this pet and have a wonderful experience serving by a staff who is very good knowledge and sharing the experience of handle pet. She is able to details everything on how to take care of the pet that I purchased for my daughter.
Updated: 12 DEC 2020
Added some pictures for the growth up super fat rabbit~
Ong PangTau
☆ 5/5
Strategically located at the Mytown B1 mall entrance, Pet Safari is easily accessible from the car park and you can lot big items easily. I was there last week to buy a dog house and also a transporter to bring my dog Korean back to my mum’s house kinda staffs was very helpful my selection, patient with me deciding as well as helping me to upload the big dog house into my car.
The place also has all a pet lover needs in terms of items ranging from food to toys to clothings.
Do register for the VIP member and get amazing discounts too.
R K
☆ 5/5
My first time visiting this pet shop was wonderful experience. A lot of pet supplies, accessories and food choices in this pet shop. However, my cat favourite kibble brand (Equilibrio) was not found in this store. I am hoping that they will sell the Equilibrio brand as it is affordable and many cat owner use this brand. A plant store for house and gardening is also inside the store and it suitable for its name The Pet Safari. I purchased cat litter encloser and food tray and received a VIP member card with benefit of 5% discount for every purchase above RM20 and extra 5% discount for birthday month. The staff was friendly and helpful during my purchase and after purchasing I was require to rate my experience using button at the counter. The staff told me there are other branch at Sunway Velocity and Cheras Leisure Mall. Overall, this is recommended store for pet owners. Thumb up.
Shafiq Ishak
☆ 5/5
Kedai yang besar tapi accessories akuarium tidak banyak pilihan. Ikan betta boleh tahan cantik.
Shahrul Nizam Abdul Aziz
☆ 3/5
Most amazing place to buy what yout pets need. Love it
Hanan Fatani
☆ 4/5
Poor service and attitude. The staffs were busy talking at the counter and not attentive. Not recommended to visit this pet shop, I rather visit other outlets.
Sabrina Loh
☆ 1/5
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Address
NSK Kuchai Lama, Basement 1, LOT L04, Kuala Lumpur, 58200, Malaysia
Business Hours
Monday: 10:00–21:00
Tuesday: 10:00–21:00
Wednesday: 10:00–21:00
Thursday: 10:00–21:00
Friday: 10:00–21:00
Saturday: 10:00–21:00
Sunday: 10:00–21:00
Rating
6.8 (+ 286 reviews)
Unique Aquapets offers a great selection of aquatic life and small animals. It’s a well-stocked shop providing a diverse range of fish, aquarium supplies, and small pets like rabbits and sugar gliders. The staff appears consistently helpful, demonstrating knowledge and patience when assisting customers with their pet care needs.
The shop itself seems to have a comfortable layout which allows for a pleasant browsing experience. Prices are generally considered reasonable, especially considering the variety and quality of the products and creatures available. Overall, it’s a recommended destination for anyone looking for pet supplies or a new furry or finned companion.
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Customer Reviews
This shop has varieties of pet fishes and also ground pets like rabbits and sugarglider… with approachable price.
I like to come here to buy their guppies, and a staff “Kim” has been very patient with me (because i am new to pet guppy ), he answered all my questions and always encourage me to try different method.
It’s really important to have kind and patient people like him in service line. Thumbs up for him and the rest of other friendly staffs.
Natalee Yee
☆ 5/5
Unique Aquapets is a REALLY COOL pet store at NSK Kuchai Lama offering a barbecue of pets, fur, and fins that go.
Not only do they have everything from pets to aquarium supplies (and live fish), but there seems to be ample space for mice, hedgehog, Guinea pig, too.
The set up of the store is pretty open so shopping is easy even when crowded.
Employees are friendly and professional, and happy to answer questions about the product and pet care.
Pricing is affordable, depending on what items you select. It is a good place to get your needs for your animals.
Picasso Chang
☆ 5/5
這個吃東西的地方是要自己收碗碟還是有人幫忙收的呢 為什麼每次來這裡吃東西都會看到那樣的現象
逃兵369
☆ 2/5
Pet and fish aquarium shop,,inside NSK hypermarket, variety of fish, aquarium deco, pet food.. tank n tank equipments etc etc ..for me reasonable price but ofcos we should compare price with other aquarium shops in term of tank, most of my fish bought from here,,
Tony Yap
☆ 5/5
This store is the perfect place for all levels of aquascape enthusiasts! They have a wide selection of fish species and aquatic plants to choose from and the staff here are informative when explaining certain fish behaviours and plant choices but are quite avoidant or shy at first when it comes to questioning. None the less, I highly recommend!
SleekLeek
☆ 5/5
I have been a patron of this establishment for numerous years, and they offer a wide selection of fish at the most competitive prices within the Klang Valley.
Kok TS
☆ 5/5
They have lots of fish options and some are unique too. Price are reasonable.
Lots of aquarium tanks available to choose from and even equipments.
Pretty much a one stop shop for first time aquarium enthusiast and also for new enthusiast with a running aquarium.
Energy Shack
☆ 4/5
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Address
Mid Valley Megamall, Lingkaran Syed Putra, Mid Valley City, 59200 Kuala Lumpur, Malaysia
Business Hours
Monday: 10:00–22:00
Tuesday: 10:00–22:00
Wednesday: 10:00–22:00
Thursday: 10:00–22:00
Friday: 10:00–22:00
Saturday: 10:00–22:00
Sunday: 10:00–22:00
Rating
4.3 (+ 275 reviews)
Pets Wonderland @ Mid Valley offers a decent selection of pet supplies and animals, making it a convenient stop for many owners. The variety of products available caters to a wide range of needs, from basic food and treats to more specialized equipment for smaller pets. The location itself is easily accessible within the mall, which is a definite advantage for shoppers.
While the store generally presents a clean environment, maintaining consistently high standards of hygiene, especially in areas housing live animals, is crucial. Providing a comfortable and enriching atmosphere for the animals is important, ensuring their overall health and well-being. Animal care and store cleanliness are key to a positive customer experience.
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Customer Reviews
Disgusting. The moment I walked into Pets Wonderland Mid Valley, I was hit with such a foul stench I started coughing uncontrollably and nearly vomited. It was unbearable — no store, especially one selling live animals, should ever smell that bad.
The animals looked miserable — barely moving, lying in their own filth. Cats and dogs surrounded by poop, with no staff in sight to clean or care for them. This isn’t just poor hygiene, it’s straight-up neglect. For a so-called reputable pet shop, this is beyond shameful.
It’s clear the animals are not being properly cared for. Many looked sickly, depressed, and unwell. How is this place even allowed to operate in this condition?
This store has no business selling pets if they can’t provide even basic care. I strongly warn anyone against buying from here. Don’t support cruelty and neglect. These animals deserve better, and this shop deserves to be held accountable.
Cassidy Charysse
☆ 1/5
Today on 5th february 2025 me and my partner went to Pets Wonderland in Mid Valley megamall just to see some cute animals and some stuff in general. At first everything was fine but the moment we went to the cages with small animals we were completely shocked and disgusted by the way that animals were kept. There were some sort of cockroaches or bugs at the walls of the cage. As well as that we saw a dead mouse inside of the cage and it was just laying there and nobody cared about it. As well as that there was blood on some toys for mice ( i’m going to attach all of the pictures below) We immediately went to the worker( she was just simply taking on her phone) we told her that there’s a dead mouse inside the cage and the cage is extremely dirty but the only thing she said to us was there’s not enough stuff so we clean it TOMORROW. I was shocked and confused. In my opinion someone have to do smth about it maybe some people who are in charge for the animal abuse situations can help those poor animals. It’s honestly insane because this is not the first time i see smth like this in that specific shop.
Anastasia Kladko
☆ 1/5
The store presents a satisfactory appearance, though there is room for improvement in addressing the somewhat unpleasant odors, particularly in the hamster section. In terms of animal supplies, the store offers a wide variety of products
Aiman Hakimi
☆ 5/5
This store does not treat the dogs well. The dogs look dirty, skinny, and poorly cared for. Their drinking water is unclean, and their food bowls are empty yet still left there. They seem very hungry. The situation is even worse for the smaller animals—their living environment is filthy, clearly showing that the staff neglects them. If you can’t properly care for the animals before they are sold, you shouldn’t be selling them at all. This is simply cruel.
Bernice Tan
☆ 1/5
After reading so many bad reviews mentioned the same issues I don’t get y this business is still running? Something is fishy. They don’t seem properly clean the store. Today is my husband and my 1st time here. The birds cage so dirty but they look healthy. The snake was doing fine but the box was so small. The hamsters seem in better condition compared to previous reviews here (which made me cry ). Why why why. Lucky I wasn’t there that time.
So early today I was positive till we moved to upper floor… The cats? Cats sleeping inside their litter boxes means they’re stressed or sick. Even their cages look cleaner but something is not right there. One of the cat with a wound cut not being treated yet selling for 3k! My 10 yo niece could take care of them even betterrr. After witnessing this we didn’t feel to buy anything there.
Scha Ericka
☆ 2/5
Have been a regular customer since years ago. Loved the items and pricing is great. However, in this few months, i realised only 1 staff is available during peak hour especially at 7ish pm. Kinda pity the Malay girl staff who needs to do alot of things alone yet she still provided great service. Hopefully in future there will be another person to assist her to ensure smoother operation process.
Mimi Nor
☆ 2/5
This pet shop is quite big di the mall. Have a lot of variety of things for dog and cat. They also sell some dogs. They display the dogs but I think they don’t clean properly. Because there are some dog’s stool and the smell is start when we enter the shop.
Anggraini Ang
☆ 3/5
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Catalog of services offered by pet stores in Kuala Lumpur
Pet Food and Supplies
Pet stores in Kuala Lumpur provide a wide array of pet food and supplies. This includes various brands of dry and wet food for dogs, cats, birds, fish, and other pets, alongside essential supplies like leashes, collars, bowls, bedding, and toys.
Grooming Services
Many pet stores offer grooming services to keep pets looking and feeling their best. Services may include bathing, haircuts, nail trimming, ear cleaning, and de-shedding treatments tailored to specific breeds and coat types.
Pet Adoption Programs
Some pet stores participate in pet adoption programs, partnering with local animal shelters to provide a platform for finding loving homes for abandoned or rescued animals. These often involve fostering and adoption events.
Veterinary Clinic Partnerships
Certain pet stores have veterinary clinic partnerships. This means clients can access basic health screenings, vaccinations, or consultations with a veterinarian directly at or near the pet store location for added convenience.
Aquarium Setup and Maintenance
For fish enthusiasts, pet stores in Kuala Lumpur can provide aquarium setup and maintenance services. This includes advice on tank size, filtration systems, substrate selection, and ongoing care for aquatic environments.
Live Animal Sales
While regulations vary, many pet stores offer the sale of live animals, including puppies, kittens, birds, hamsters, guinea pigs, and reptiles. Responsible pet stores prioritize animal welfare and ensure ethical sourcing.
Pet Training Classes
Some pet stores offer or host pet training classes, catering to different needs, such as basic obedience, puppy socialization, and advanced trick training. These classes are often facilitated by professional trainers.
Custom Pet Portraits and Merchandise
An increasing number of pet stores offer services like custom pet portraits and merchandise. This includes creating personalized artwork of pets and selling items featuring their images, such as mugs, blankets, and phone cases, providing unique keepsakes.
Frequently Asked Questions about Pet Stores in Kuala Lumpur
What types of pets can I typically find at Kuala Lumpur pet stores?
Kuala Lumpur pet stores generally offer a diverse selection of pets. You can commonly find dogs, cats, birds, fish, hamsters, guinea pigs, and occasionally reptiles and amphibians. The availability of less common pets may depend on the store’s specialization and the local demand.
Are pet stores required to follow specific regulations regarding animal welfare?
Yes, pet stores in Kuala Lumpur are subject to regulations aimed at ensuring the welfare of the animals they sell. The Department of Veterinary Services (DVS) enforces rules concerning animal housing, nutrition, hygiene, and disease prevention. While enforcement can vary, stores are expected to adhere to minimum standards.
What should I look for when assessing the health of a pet in a store?
When evaluating a pet's health, look for signs of wellbeing. This includes clear eyes, a clean coat, active behavior, and a healthy appetite. Be wary of pets that appear lethargic, have discharge from their eyes or nose, or exhibit signs of skin problems. Don't hesitate to ask the store staff about the pet's medical history.
Do pet stores in Kuala Lumpur provide adoption services or partner with animal shelters?
Many pet stores in Kuala Lumpur are increasingly partnering with local animal shelters and rescue organizations. They often feature pets available for adoption rather than sale, providing a valuable service for animals needing homes. Inquire whether a store is an adoption partner and the process for adopting a pet.
What are the costs associated with buying a pet from a store, beyond the purchase price?
Beyond the initial purchase price, there are several ongoing costs to consider. These include the cost of food, bedding, toys, veterinary care (including vaccinations and deworming), and potential costs for grooming or training. Budgeting for these expenses is crucial for responsible pet ownership.
Are there regulations concerning the sale of specific pet types, like exotic animals?
The sale of certain pet types, especially exotic animals, is often subject to stricter regulations. Permits and licenses may be required for both the store and the buyer. The DVS closely monitors the trade of protected species to prevent illegal wildlife trafficking and ensure animal conservation. Always verify the store's compliance with relevant regulations.
What should I do if I suspect a pet store is mistreating animals?
If you suspect a pet store is mistreating animals, it’s important to report your concerns. You can contact the Department of Veterinary Services (DVS), the Malaysian Animal Welfare Society (MAWS), or other animal welfare organizations. Document your observations with photographs or videos if possible, and provide as much detail as you can.
What vaccinations and health checks should a reputable pet store provide before sale?
A reputable pet store should provide documentation regarding a pet’s vaccination history and recent health checks. This typically includes vaccinations against common diseases like parvovirus, distemper, and rabies (for dogs) and feline distemper (for cats). They should also be able to provide information about deworming and any other relevant medical treatments.
What are some key differences between buying a pet from a store versus adopting from a shelter?
Buying from a store often means receiving a pet with a known (but potentially limited) background, while adoption provides a chance to give a home to an animal in need. Stores often offer pedigree information for certain breeds, but adoption often means less certainty about a pet’s history. Consider the ethical implications of both options before making a decision.
Are there any specific legal requirements for transporting a purchased pet from the store?
When transporting a new pet from a store, be sure to comply with local regulations. This may include using a pet carrier or crate to ensure safe and secure transport. Some areas may have requirements regarding proof of ownership or veterinary documentation during transportation. Check with the store for specific guidelines.
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